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"Thank you for a wonderful stay !"

"Everything is perfect nice and clean room receptionist very nice and polite willing to help and support,"

"Great hotel, super clean, high room quality. I would say it’s great for staying at if you need to be near the airport, not much on that side of the river though so if you are at something like the excel stay in the hotels that side of the river. Great view of the runway. "

"Absolutely wonderful. Our host Mohammed was very warm, respectful, friendly and kind - shout out to him! We had a great stay. Amazing experience!"

"I love the way the hotel looks like a cruise ship. The rooms look like cabins and are named after people they have helped around the world. It's in a lovely area, but so far away from the city,but great for the Excel and the O2 (via the new cable car). Lovely staff too!"

"Bed was comfortable, breakfast was great , as was the internet. Staff friendliness was exemplary!!! I a a regular "

"My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind."

"staff were so friendly and accommodating, I was staying here for the T100 triathlon and they allowed me a late checkout at no extra cost. my room was perfect for a solo traveler, the stairs were a bit tricky with luggage. "

"Was handled by Sarah and she was amazing, made us feel very comfortable. Very professional and welcoming. They had limited parking spaces but we were lucky to find one on site. Room and bathroom was clean, comfortable and not bad for the price. I do think they could do with new bedding and carpets, they do look old. In their emails they state free breakfast subject to availability which i thought was misleading as they had told us we had to pay £7 extra for breakfast. Regardless was not bad "