Ratings based on 555 Verified Reviews

2.6 out of 5
40% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Nov 6, 2017
Air condition does not work Weak wifi at room Bathroom was not clean
3 out of 5
by A verified traveler

AC doesn't work.

Posted Oct 10, 2017
the AC didn't work. my fiancé couldn't sleep all night from overheating.
1 out of 5
by A verified traveler

Very bad experience and let down by Hotels.com

Posted Sep 7, 2017 on Hotels
I booked 3 family rooms and when we arrived around 12.30pm for check-in which starts at 12.00, our rooms were not ready and had to wait 1 hour. As our rooms were on the third floor, we tried to use the lift which was dangerous as it shuts straightaway after someone goes in. Once on the third floor, our impression was not good as the corridor was dark with dirty carpets. When we entered our rooms, the floor was still wet which was a risk of slipping and falling. The rooms was dated with poor lighting. There was a small window which could be wide opened without any safety or lock which was a risk for our children. The floor and window had burnt cigarette stains which even after pointing out was not cleaned. Our bathroom sink was cracked with the handle broken. There were no towels in the rooms and had to keep asking at the reception on the ground floor. We even saw a cockroach crawling. I immediately contacted Hotel.com and spent nearly one hour on the phone speaking to different people to be told that if we were to be transferred to another hotel, we will have to pay more money which was not financially possible for us. So we had no other option than to stay there which ruined our first family holiday. Parking was also not easily available as there were other hotels on the same compound thus sharing car park. On the day we were checking-out, the cleaners were rude as they were waiting impatiently for us to leave the room for them to clean it. I decided not using hotel.com ever
1 out of 5
by Mahmoud

U never believe how bad this people

Posted Jul 11, 2017 on Hotels
Very very very bad hotel and staff
1 out of 5
by A verified traveler

Where do I Begin.

Posted Apr 24, 2017 on Orbitz
This was a one night stay coutesy of Orbitz. NEVER AGAIN will I trust Orbitz when they offer me a free stay. The location - There were at least public residencials in the vicinity with loose dogs. I was very fearful walking through this area. The room - stained walls, orange vinyl tiles, a TV slightly bigger than a computer monitor, no toiletries, broken faucet, 2 dingy towels and NO PHONES IN THE ROOM. If I were Orbitz, I would never offer anything even close to this as a complementary stay. It's just embarrassing! I got NO sleep, felt unsafe. Next morning I called an Uber (from my cell phone) and left without looking back. I'm disappointed that Obitz does not check these rooms out before offering them as "complimentary ". We could have stayed an extra night were we were. I DONT LIKE TO MAKE NEGATIVE REVIEW BUT THIS WAS NOT A PLEASANT EXPERIENCE. I do have photos but will not post them.
1 out of 5
by A verified traveler

Really really bad room very very small and smell

Posted Mar 26, 2017
we didn't like the hotel room very very small the location very bad fur from Paris
5 out of 5
by Anthony

Convenient with bus routes direct to Paris

Posted Mar 1, 2017 on Hotels
The hotel was clean and tidy and the staff were very helpful
1 out of 5
by A verified traveler from New York

Off limits

Posted Feb 22, 2017
The hotel is €65 away from the airport and €35 away from main Paris. Elevator is soo dark, hallways smell like cigarette so as my room. I asked to switched to another room but all the rooms smell the same. I had my window opened the whole nights just to get some fresh air. I woke up in the morning with clogged nose, maybe from dust and cobwebs from the window.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Feb 19, 2017 on Orbitz
Elevator broke the whole trip and was on first floor but accommodated quickly to first floor
1 out of 5
by A verified traveler

Please reconsider your stay here.

Posted Feb 17, 2017 on Hotels
First room the power went out for no apparent reason, was changed to another room only to find that it was infested with bed bugs. Making for an awful night sleep. Finally moved to a third room for our last night there. Would not recommend this place to anyone.