卢旺达的家庭旅馆

“Great and quick communication with the hotel before arrival. I wrote them saying i wouldnt arrive until 1 am and they said no problem and assured me they would be waiting for me. And gave me the names and contact details of the staff that would be there. As taxi was dropping me off the security gate opened with the guard and young man welcoming me. And then the lady came out to welcome me as well . Arriving in kigali for the first time at 12 am it is nice to stay at this place not too far……

“Très bon accueil”

“Good”

“Exceptional customer service! I highly recommend ”

“We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use”

“I rarely leave negative reviews, but I feel it’s important to share my experience at Tommy’s Budget Rooms. Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out. Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority……

“Solo trip and one night stay! People were friendly and the hotel seems to be trying to improve! Beer is Excellent…”

“The place and hotel room is generally clean. But the room can become stuffy easily. The staff are very friendly and helpful. Good value for money considering the price.”