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“I didn't get the room what i request. They put me in an apartment which i never reserve. Additionally, in the reservation there was a breakfast but when i go there they told me there is no breakfast, i lost all my money which i paid through this app. So, i want to requaet my money bavk for the breakfast”

“The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel ”

“Comfortable, quiet, safe, accessible. Staff was excellent and took care of every need.”