Sapa Jade Hill Resort & Spa

Photo gallery for Sapa Jade Hill Resort & Spa

Primary image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Sapa Jade Hill Resort & Spa

Sapa Jade Hill Resort & Spa

4.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Ly Village, Sa Pa

Explore the area

  • Popular LocationMuong Hoa Valley2 min drive
  • Popular LocationHam Rong Mountain12 min drive
  • Popular LocationSapa Radio Tower12 min drive

Choose dates to view prices

About this area

Sa Pa

Located in Sa Pa, Sapa Jade Hill Resort & Spa is in the mountains. Sapa Cathedral and Sapa Radio Tower are notable landmarks, and the area's natural beauty can be seen at Ham Rong Mountain and Sapa Lake.

What's nearby

  • Muong Hoa Valley - 2 min drive
  • Sapa Cathedral - 9 min drive
  • Ham Rong Mountain - 12 min drive
  • Sapa Radio Tower - 12 min drive
  • Sapa Market - 15 min drive

Getting around

  • Lao Cai Train Station - 34 min drive

Restaurants

  • Le Gecko - 3 min drive
  • Công Café - 3 min drive
  • Hoa Tam Vegetarian Restaurant - 3 min drive
  • Le Petit Gecko - 3 min drive
  • Yummy - 3 min drive

About this property

Sapa Jade Hill Resort & Spa

4-star hotel near Sapa Cathedral
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Sapa Jade Hill Resort & Spa offers 100 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Premium cable television is provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Sa Pa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages spoken

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Free bicycle rentals
  • Indoor pool
  • Playground
  • Spa services

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 120

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massages

More

  • Books
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 59-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Firewood fee: VND 2000000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 5300703813

Property is also known as

Sapa Jade Hill Resort
Jade Hill Resort
Sapa Jade Hill
Sapa Jade Hill Resort Sa Pa
Hotel Sapa Jade Hill Resort & Spa Sa Pa
Sa Pa Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Sa Pa
Sapa Jade Hill
Hotel Sapa Jade Hill Resort & Spa
Sapa Jade Hill Resort
Sapa Jade Hill Resort Spa
Sapa Jade Hill & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel Sa Pa

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 4 out of 11 reviews
5 - Excellent 36%
Rating 4 - Good. 3 out of 11 reviews
4 - Good 27%
Rating 3 - Okay. 2 out of 11 reviews
3 - Okay 18%
Rating 2 - Poor. 2 out of 11 reviews
2 - Poor 18%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We liked the property's internal ambience, the swimming pool, the views from some of the bungalows/villas and the friendliness, professionalism and hard work of the staff and management. We disliked the noisy and dirty surroundings outside the property
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very friendly, professional, caring and hard working staff and management. The ambience within the property and the views from many of it's parts are beautiful
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! I saw Muong Hoa valley from my room and along the road in Jade Hill. Great decoration and nice staff too
Stayed 1 night in Oct 2019

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The views were absolutely stunning, overlooking the valley below was a truly wonderful sight. The resort is only partly constructed though and noisy building work started before 7am every day. The road between reception and the room was so filthy our clothes were marked with mud and cement on nearly every trip between the two.
Stayed 7 nights in May 2019

2/5 Poor

Don’t stay here
Chose the sapa jade hill from recommendation of a Friend. Was told can have a padi field view in the room. The resort also looked great on the website. What a mistake ! The resort is so far from town and no amenities at all. Difficult to even get food. There is also no padi fields in sight. The buggy that’s supposed to pick us to and from our room can take a Long time to come. Sometimes you have to call them a few times before they send the buggy. We were 40 mins late for our dinner appointment Because the buggy didn’t come. The daily afternoon mist that last till the next morning makes things much worse. You cannot see beyond your outstretched hands. It’s so dangerous driving in and out of the resort. Our driver got lost on few occasions even after 2 days I don’t blame him because you simply cannot see the roads at all. I am surprised we didn’t get into any accidents. Wanted to see the infinity pool that looked so gorgeous on the website but the staff told us it’s not completed yet. He even Had the audacity to tell us to come back next month when it MAY be completed. I doubt that it would be. Wanted to take the horse rides but the staff said it was cancelled because the current horse (singular) is too young. Anyway got to see and pat the pony and told some photos.
Stayed 2 nights in Apr 2019