“Hotel Duo Swan was absolutely perfect. It’s a great location. The hotel is nice, great rooms, at a way better price than Ibis or Apex. You get to choose your complimentary breakfast every morning. But the best part is the staff. They will help you with anything you need. They helped me top up my local SIM card. They allowed me to park a bike rental in their garage. They booked taxis to/from airport. I can’t say enough good things about them. And they spoke good English (3 of the managers). I’ll……
“Hicimos la reservación y pagamos y cuando llegamos nos dijeron que el hotel no trabaja con la app hace 3 años!!! Que no tenían ninguna reserva con nuestro nombre y que si queríamos quedarnos debíamos volver a pagar en efectivo!!! Nos trató muy mal la encargada y preferimos irnos a otro hotel”
“Please check it out with Hotel , they are calling me about payment not received yet . My card has been already deducted the bill . Please find out for me ”
“The room is very clean and tidy, the bed is unexpectedly large, making us a comfortable sleep. The front desk & bell boys were very helpful and polite, they always kept smiling.
They tried very hard to communicate to you with English though they were not fluent in it. ”
“ The staffs check us in was very helpful and she speaks very good English, and one of the male staff can speak Chinese. The breakfast is good and is included in the room price. There are shops near by. And go to places is also very convenient by taxi and the staffs will let you know the cost to your destinations. ”
