Sallenôves Vacations from $1,429

The baths and spa were great and our kids and us had an amazing time floating in the lazy river, going down the water slides, and enjoying the grass park area. The hotel was ok. We stayed in one of the family apartments and I think I’d have actually preferred to stay in the actual hotel. First of all our check in wasn’t till 4p when Expedia said 3p and that was frustrating. And then once we got into the unit we got a whopping 1 cup of coffee which wasn’t great. I think we’d go back here but change some things next time.

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!

This hotel welcomes you with a luxurious old world feel!! So close to the train station (literally across the street …) and right on the lake. It was easy to walk along the promenade and take public transportation to different nearby villages. The room was super clean and had a beautiful view of lake Geneva. The little balcony with table and chairs and Nespresso machine in the room was the icing on the cake :). Breakfast had a nice variety which included healthy options as well. What stood out the most was the concierge and staff that worked at the hotel. They were super helpful in finding and recommending things to do to make the most of the stay, even calling ahead ro a nearby vineyard to make sure they had space for us for a last minute tasting. Then helping us with the trains there and back. Overall we can’t recommend this hotel enough and would stay here again!

A superb place to stay. Outstanding service from all staff with particular mention for reception staff. Breakfast buffet was superb. Hotel facilities are excellent.