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Overview of Crystal Inn Hotel & Suites Salt Lake City - Downtown

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Featured Image
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
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Crystal Inn Hotel & Suites Salt Lake City - Downtown

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSalt Palace17 min walk
    Popular LocationVivint Smart Home Arena18 min walk
    Popular LocationCity Creek Center3 min drive
    AirportSalt Lake City, UT (SLC-Salt Lake City Intl.)9 min drive

Choose dates to view prices

About this area

Salt Lake City

In the city center and near a metro station, Crystal Inn Hotel & Suites Salt Lake City - Downtown is in an area with great airport proximity. The Gateway and City Creek Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hogle Zoo. Looking to enjoy an event or a game? See what's going on at Vivint Smart Home Arena or Maverik Center. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the snow tubing, snowshoeing, and sledding. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Classic Cars International Museum - 11 min walk
  • Utah State Historical Society - 12 min walk
  • Salt Palace - 17 min walk
  • Vivint Smart Home Arena - 18 min walk
  • City Creek Center - 3 min drive

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 17 min walk
  • Salt Lake City International Airport (SLC) - 9 min drive

Restaurants

  • Simply Sushi — 4 min walk
  • Valter's Osteria — 7 min walk
  • P.F. Chang's — 7 min walk
  • Settebello — 8 min walk
  • Zest Kitchen & Bar — 8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City - Downtown

3-star Salt Lake City hotel in Downtown Salt Lake City, near Salt Palace
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a sauna, a 24-hour business center, and conference space. All 175 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Crystal Inn Hotel & Suites Salt Lake City - Downtown offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free continental breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2506 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs and cats welcome
2 per room (up to 25 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town
Crystal & Suites Salt City
Crystal Inn Hotel Suites Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Hotel

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 1828 out of 2869 reviews
5 - Excellent 64%
Rating 4 - Good. 838 out of 2869 reviews
4 - Good 29%
Rating 3 - Okay. 131 out of 2869 reviews
3 - Okay 5%
Rating 2 - Poor. 45 out of 2869 reviews
2 - Poor 2%
Rating 1 - Terrible. 27 out of 2869 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is now open.
Stayed 3 nights in May 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness
The sheets had brown stains on them. I don't know if they were clean or not. With the limited house keeping service nobody could come to the room. If I hadn't looked my phone and say the current date I would have thought it was May of 2020 with Covid precautions in overdrive. With the vaccine available and used widely it seems Cystal inn is behind the times. They need to stop living in fear.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and friendly. Pool and spa area were very good, clean and well stocked. Welcome gifts were a nice surprise!
Stayed 2 nights in May 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2021