“The description and photos on Expedia did not match.
I paid extra for the “Family 4 Person” option because the description and photos explicitly specified “separate bedroom” multiple times. However the room did not have a separate bedroom and the staff didn’t seem to know whether the room in the photos existed.
I talked to the receptionist who put me on the phone with the manager. The manager said the Expedia description and photos are incorrect and that I should contact Expedia and my credit……
“Overall, I was satisfied with my stay. The area is a little bit away from a main road but I didn’t mind. Instead, I appreciated how quiet things were. I never used them, but having vending machines on the property were very convenient.
The staff were very nice and hospitable but there were some issues I encountered. I left for the day in the morning and came back around 4 pm and despite leaving the sign on my door to clean up the room, it wasn’t done. It didn’t look like they were busy so I……
“Very good location. Price is also great. Building is a little dated but clean. Rooms have small kitchen which is great. Great area to stay as main Phromphong area”
“It was all that I expected there's nothing here for me to leave that was negative. It's location is near the the main bridge and ferry station so it goes without saying it is noisy if you go on the balcony but if you shut the doors their soundproof it's pretty nice and spacious and cozy and not oversold and full of kids running around making noise”
"Excellent service provided by their staff
Special compliment to Balloon from the coffee shop
Breakfast is so great
Location just so so many, surrounding by old buildings
The night market just on the left side but it’s too touristy "
"I recently stayed at this hotel for my birthday trip and had a truly memorable experience. From the moment I checked in, the staff were meticulous and incredibly helpful, they even noticed it was my birthday and surprised me with a thoughtful gesture in my room, which made me feel warmly welcomed.
The breakfast buffet was excellent, offering a wide variety of choices to suit every taste. My room was spacious and comfortable, providing the perfect setting to relax and enjoy my special day. Overall, the attention to detail and genuine hospitality made my stay outstanding. I highly recommend this hotel for anyone looking for a personalized and enjoyable experience.
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