“The reservation for October 3 for one night was for a Superior Triple Room…..confirmed by the hotel and by Expedia. The only room offered at check-in was a standard room with one bed. When the promised room was requested again, I was told that it was not available and that if I wanted two beds I would have to pay for two separate standard rooms. This was completely unacceptable but I had no choice but to sleep on cushions on the floor providing the one bed for my guest.
This too was completely……