Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from los angelea, ca

Calidad de hotel

Posted Aug 21, 2016
Millón de gracias su ubicación excelente, sus instalaciones excelente, la comida muy buena y precios igual pero lo mejor fue su increíble personal que hizo de mi estadía toda una experiencia.
Comment from Hotel Management
Aug 26, 2016 by Juan S, Hotel Management
Querida Nora Fue un verdadero gusto servirte y compartir contigo grandes momentos en Holiday Inn San Salvador. Nuestro personal siempre estará dispuesto ayudarte y hacer de tus estancia algo sencillo y sin complicaciones Esperamos verte muy pronto
4 out of 5
by Pedro from Guatemala

Admisible

Posted Aug 20, 2016 on Hotels
Lastimosamente las dos semanas que estuve el hotel estuvo en remodelación.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Gracias Pedro por compartir tu opinión Estamos comprometidos con la mejora constante y seguir ofreciendo un servicio y facilidades de calidad a nuestros huéspedes, muy pronto compartiremos las grandes sorpresas que estamos preparando para nuestros huéspedes Esperamos poder servirte en tu próxima visita al país Saludos
4 out of 5
by IN KYUN

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel We hope you will visit us again. Juan S
5 out of 5
by Joaquín

Posted Aug 1, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Esperamos verte pronto Saludos Juan Saz
4 out of 5
by Julio

Posted Jul 16, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Guest Experience Champion, Hotel Management
Dear Julio Thank you for your score!! We hope you will visit us again
4 out of 5
by Joe from Phoenix, USA

Very good staff, many spoke excellent English

Posted Jun 27, 2016 on Hotels
Staff very friendly, polite, and helpful. Good place to stay on a business trip. Safe walking to nearby restaurants and stores. Close to USA Embassy. Roads to and from airport excellent. Too bad the country is such a high danger risk for tourists. Would stay there again on next business trip.
Comment from Hotel Management
Jul 5, 2016 by Guest Experience Champion, Hotel Management
Dear Joe Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our location satisfied your expectations too. It's something our staff takes great pride in, so we value your feedback. It will be nice serve you again!. Sincerely Juan S.
5 out of 5
by A verified traveler

Posted May 11, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Guest Experience Champion, Hotel Management
Dear Traveler Thank you for evaluate our hotel and your experience with us Best Regards
5 out of 5
by A verified traveler from tx

Pretty good

Posted May 10, 2016
Everybody at the hotel are always smiling, good staff, good food. Enough parking plus they care about you.
Comment from Hotel Management
May 21, 2016 by JS, Hotel Management
Dear Harold Thank you very much for your review about you stay. We love to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Juan S Guest Experience Champion
5 out of 5
by Carlos from New York

Posted Apr 29, 2016 on Hotels
Smooth stay in my own country while I felt close to homeUSA.
Comment from Hotel Management
Jul 9, 2016 by Guest Experience Champion, Hotel Management
Dear Carlos Thank you so much to share with us your review. We love to hear that you enjoyed your stay and we comply with your expectations. We hope to see you soon. Sincerely Juan S
4 out of 5
by OSCAR from GUATEMALA

un viaje placentero

Posted Apr 29, 2016 on Hotels
todo excelente, he llegado varias veces y volveré a llegar, un buen servicio y una gran vocación de servicio al cliente
Comment from Hotel Management
Jul 9, 2016 by Guest Experience Champion, Hotel Management
Estimado Oscar Muchas gracias por compartir tu comentario con nosotros! El placer fue todo nuestro! Tener la oportunidad de cumplir tus expectativas es uno de nuestros objetivos. Esperamos tener la oportunidad de servirte nuevamente Muchos Saludos!