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Overview of Sepilok Jungle Resort

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony
In-room safe, desk, free WiFi

Sepilok Jungle Resort

2 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSepilok Orang Utan Sanctuary2 min walk
    Popular LocationBorneo Sun Bear Conservation Centre13 min walk
    Popular LocationRainforest Discovery Centre19 min walk
    AirportSandakan (SDK)14 min drive

Choose dates to view prices

Deluxe Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this area

Sandakan

Located in Sandakan, Sepilok Jungle Resort is in a rural area. Sandakan Memorial Park and Agnes Keith House are local landmarks, and some of the area's attractions include Sepilok Orang Utan Sanctuary and Labuk Bay Proboscis Monkey Sanctuary. Explore all the area has to offer with ecotours and hiking/biking trails.
Popular Location

What's nearby

  • Sepilok Orang Utan Sanctuary - 2 min walk
  • Borneo Sun Bear Conservation Centre - 13 min walk
  • Rainforest Discovery Centre - 19 min walk
  • Sandakan Memorial Park - 12 min drive
  • Sandakan Rainforest Park - 18 min drive

Getting around

  • Sandakan (SDK) - 14 min drive

Restaurants

  • Banana Cafe — 1 min walk
  • Poolside Jungle Cafe — 1 min walk
  • Kafeteria Sepilok — 3 min walk
  • Banana cafe — 4 min walk
  • Cafeteria — 4 min walk

About this property

Sepilok Jungle Resort

Resort with free parking, walk to Sepilok Orang Utan Sanctuary
A restaurant, an outdoor pool, and a bar/lounge are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, conference space, and a children's pool. All 60 rooms offer free WiFi, coffee makers, and TVs with satellite channels. Other amenities available to guests include free bottled water, in-room massages, and safes.
Sepilok Jungle Resort offers 60 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Bathrooms include showers and slippers. This Sandakan resort provides complimentary wireless Internet access. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:00 AM: MYR 15 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: MYR 15 for adults and MYR 15 for children (approximately)
  • Facilities fee: MYR 5 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jungle Resort Sepilok
Sepilok
Sepilok Jungle
Sepilok Jungle Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Sandakan
Sepilok Resort
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia
Sepilok Jungle Resort Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Resort Resort Sandakan

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 33 out of 142 reviews
5 - Excellent 23%
Rating 4 - Good. 57 out of 142 reviews
4 - Good 40%
Rating 3 - Okay. 29 out of 142 reviews
3 - Okay 20%
Rating 2 - Poor. 19 out of 142 reviews
2 - Poor 13%
Rating 1 - Terrible. 4 out of 142 reviews
1 - Terrible 3%

3.6/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool 😀😀
Great hotel near to Orangutans 🦧 Thank you Shasha and team for the best stay ❤️❤️❤️ Good food Lovely pool Jungle surround
Stayed 1 night in Feb 2020

4/5 Good

Liked: Staff & service
Perfect location and a fabulous pool
We really liked this resort and the location was perfect right next to the fabulous Orang Utan and Sun Bear rehabilitation centres as well as just a short walk to the equally interesting rain forest discovery centre. Quiet if slightly tired, spacious rooms and restaurant set in wonderful gardens, great breakfast and service throughout. Absolutely loved the pool, close your eyes and it felt like a wild swim in the jungle. Would recommend,
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Even though the rooms are a little dated they are quite spacious and comfortable, the pool is great however the chairs are quite worn. The staff are very nice and helpful. In general we found it a good value for the money.
Stayed 3 nights in Jan 2020

4/5 Good

Stayed 3 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to the jungle and very close to orangutans and sun bears. Good restaurant and swimming pool. The room TV was poor and the reception said someone would look at it but no one came. The staff a bit lazy.
Stayed 2 nights in Jan 2020