Sangudo Vacations from $665

The staff were all incredible at the front desk. Very friendly, professional, and helpful. The hotel itself, while nice, needs some serious work. Since it was raining during our stay, there were multiple leaks from the ceiling in public areas like the restaurant and major hallways. The pool had seen much better days, and breakfast was very disappointing- stale, cold, and eating off paper plates with wooden utensils.

The staff was great from check in to check out. We were told we were upgraded upon arrival from the friendly front desk. Upon leaving the next morning, I realized I had left something behind and received confirmation almost immediately via text that they had found my item and would keep it at the front desk until we could come back to Edmonton to retrieve it. Very grateful for their quick help

Requested an early check in and was able to check in 3 and a half hours early!! Very impressed!!!

Had to call to have amenities stocked (toilet paper, etc). Also, for a delux king room we had three small pillows on an expanse of bed. Had to get two more for comfort. Had to also call twice to get request fulfilled. Rooms could use a bit of updating.

Loved the outdoor bar and Doug with all the beautiful gardens overlooking the city