Ratings based on 5 Verified Reviews

3.2 out of 5
60% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

Nice hotel, but in need of some updates.

Posted Jan 7, 2016
Pros: The pool is excellent for kids of all ages. The restaurant has a limited, but tasty, menu, particularly the brick-oven pizzas.
Cons: The rooms were cramped for a family of four, with two being under the age of 8. The menu needs additional sides (e.g. fried plantains, chips/fries).
Location: Book a tour through Reception to see some more of Sao Tome and Principe.
Miramar is a quiet, family-friendly hotel. It was recently acquired by the Pestana group, and when compared to the nearby Pestana Sao Tome, one will notice the differences. That said, we did enjoy our stay and would return again in the future. What works: - A/C in the rooms - The pool - The restaurant's brick-oven (the pizzas were amazing) What doesn't: - The staff's understanding of English (it was harder to communicate here than at the other property) - The restaurant's menu: it's small and doesn't allow for substitutions. My kids would have enjoyed some fried plantains or chips (french fries), both of which come as sides, but weren't available separately from their respective entrees. - Wait staff training. While very friendly and accommodating, one at least to occasion we received the wrong food.
2 out of 5
by Eddie and Coral from England and Spain

HOTEL..... Needs refurb asap

Posted Nov 28, 2013
Pros: it was clean!
Cons: virtually everything.....hotel desperate need of refurb to give it 4star status
Location: lots........ but more organisation required on island to make it happen for visitors to Sao Tome. we had to do our own thing
Filled in form at hotel........ Basically hotel in desperate need of refurbishment....Not up to 4 star rating by a long way. refurb or reclassify! SAO TOME..... Getting independence has maybe lined a few peoples pockets!...its not helped the native population. ..... The Islands needs a government to reorganise all vital services to keep up with other third world countries I've badly damaged my knee whilst on holiday....and have to go to hospital now I'm back regards Edmund Jackson
3 out of 5
Recommended
for Everyone
by Neil from London

One of two credible options

Posted Oct 26, 2013
Hotel was reasonable but nothing special. Not too far from the centre - easy walk day or night.
4 out of 5
by A verified traveler from Malakoff

J'aurais préféré le Miramar

Posted Oct 11, 2014
Pros: la vue sur la mer
Cons: Rien, ce genre d'hôtel ne me plait pas, c'est tout.
Location: A côté, il y a le casino, et puis, le casino, et puis rien...
Deux séjours à Sao Tomé, à quelques jours d'intervalle : le premier au Miramar, le second, "surclassée" au Pestana Sao Tomé, car le Miramar était complet. C'est sûr, le Pestana Sao Tomé est d'une catégorie supérieure, chambres plus grandes, équipement plus complet, ambiance luxueuse. Mais j'ai regretté le Miramar, dont j'aime l'ambiance familale et qui est bien mieux situé : au Sao Tomé, rien n'est vraiment accessible à pied...
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Malakoff

Un personnel particulièrement aimable et serviable

Posted Oct 6, 2014
Pros: L'amabilité du personnel et sa disponibilité
Cons: Il manque un banc à l'entrée pour les gens qui attendent un véhicule
Location: Allez aussi boire une bière nationale au Papa Figo, au coin de la rue suivante...
Deux semaines, pour le travail, plus quelques jours de repos. La chambre est grande, donne sur la piscine, l'équipement complet ou presque : ne manque que le coffre-fort individuel. L'hôtel est assez bien situé, face à la mer et assez proche du centre. Et surtout, le personnel a réponse à toutes les questions, ou presque, et essaie vraiment d'aider les clients.