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Dormy Inn Premium Otaru Natural Hot Spring

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Property entrance
Desk, blackout drapes, soundproofing, iron/ironing board
Bathroom sink

Overview of Dormy Inn Premium Otaru Natural Hot Spring

Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

Explore the area

  • Popular LocationOtaru Canal8 min walk
  • Popular LocationOtaru City General Museum Ungakan9 min walk
  • Popular LocationRinyu Morning Market18 min walk
  • AirportSapporo (OKD-Okadama)46 min drive

Room options

About this area


Located in Otaru, Dormy Inn Premium Otaru Natural Hot Spring is in the city center and near a train station. Otaru City Art Museum and Otaru Music Box Museum are cultural highlights, and some of the area's attractions include Niseko-Shakotan-Otarukaigan Quasi-National Park and Otaru Kihinkan. Otaru Aquarium and Shukutsu Marine Land are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Guests appreciate the hotel's convenience to public transportation: Otaru Station is just steps away.

What's nearby

  • Old Endo Matabei House - 8 min walk
  • Otaru Canal - 8 min walk
  • Otaru City Art Museum - 9 min walk
  • Otaru City General Museum Ungakan - 9 min walk
  • Rinyu Morning Market - 18 min walk

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 68 min drive


  • らーめん むくげ 長崎屋小樽店 - 2 min walk
  • 市場食堂味処たけだ - 1 min walk
  • アイスクリームパーラー美園 - 3 min walk
  • Cafe可否茶館 - 1 min walk
  • 西や - 1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

3-star hotel in the city center
Consider a stay at Dormy Inn Premium Otaru Natural Hot Spring and take advantage of dry cleaning/laundry services, a full-service spa, and a restaurant. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, a vending machine, and an elevator
  • Luggage storage
  • Guest reviews give top marks for the breakfast
Room features
All 245 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–9:30 AM for a fee: JPY 2,300 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Full-service spa

  • Sauna
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk


  • Designated smoking areas (fines apply)

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Bathrobes
  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels


  • Flat-screen TV with digital channels


  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Similar properties



Check-in from 3 PM - 5:30 AM
Minimum check-in age: 20


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 1100 for children
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Dormy Inn Premium Otaru Natural Hot Spring?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Dormy Inn Premium Otaru Natural Hot Spring on May 30, 2023 start from $69.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dormy Inn Premium Otaru Natural Hot Spring?

Self parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in is from 3 PM - 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is 0.4 mi (0.6 km) from Nichigin-dōri and 0.4 mi (0.7 km) from Otaru Canal. Sakaimachi Street and Old Endo Matabei House are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.




Rating 10 - Excellent. 589 out of 1003 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 315 out of 1003 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 71 out of 1003 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 21 out of 1003 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 1003 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent

wee shyong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young female staff at check-in spoke fluent English. She was cordial and clear in giving answers for directions and the amenities around the hotel. She was fast and efficient at checking us in. Thank you to her.
Stayed 1 night in May 2023

6/10 Okay


Liked: Amenities
Adjacent to the Otaru station which is very good for tourists. The property itself is a bit old but still clean and comfortable. The pillow was not good.
Stayed 1 night in Mar 2023

10/10 Excellent

Shiu Tung, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very good location just across train station, walking distance to all tourist attractions & restaurants, the hot spring inside the hotel is good along with a night snack reman!!
Stayed 1 night in Mar 2023

10/10 Excellent


Stayed 2 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great onsen
The building and rooms could use a little updating, but the location itself was perfect and the onsen included for the price? Amazing. Would definitely stay here again if coming to Otaru
Stayed 1 night in Jan 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good service!
I stayed for one night in Dec 2022 and I thought the hotel wifi was working but not. I tried to get help from the front desk and there was one service staff Japanese lady who spoke really fluent English was really helpful and kind she asked to come up to my room to help us resolve the wifi issue! I stayed on the 9th level and when I hung up the phone, she rang my room bell in almost 1 minutes!
Stayed 1 night in Dec 2022

10/10 Excellent

Lee Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is easily accessable from the Otaru train station. The buffet breakfast spread was great. Ramen supper was a plus. Amenities like microwaves, ice dispenser and washing machine inside the onsen area good for visitors with longer stay

8/10 Good


Stayed 2 nights in Nov 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room table/tv setup looked a bit dated, but they served their functions. My room was a little tight space, but I was just sleeping one night so it wasn't a problem. The baths were nice EXCEPT for their posters avout tattoos. I know onsens overall have terrible policies preventing people with Tattoos use baths, but the poster saying it wasn't band was in poor choice. I don't have a tattoo but this poster was so small minded and stereo typing that all tattooed people are thugs and criminals. Hotel needs to review their decor (and policies) to be less discriminating of people.
Stayed 1 night in Jun 2022

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I've had in Japan. - Extraordinarily convenient - you walk out of Otaru station and there it is! - Amazing breakfast buffet - so much food, so much variety, high quality sashimi and other ingredients - Sizable onsen baths, perfect way to relax after a long trip - The area is very walkable to shopping districts, the canal, etc, and Otaru station connects you with buses and trains to go anywhere else you need - Friendly and efficient staff Literally zero complaints.
Stayed 1 night in May 2022

General hotel information

Reasons to Book
Beautiful Rooms
Star Rating
Nearest Airport
Sapporo (CTS-New Chitose)
3-9-1, Inaho, Otaru, Hokkaido