Located in Otaru, OYO THE GREEN OTARU is in the city center and near a train station. Travelers looking for local activities can try Shin Nihonkai Ferry and Otaru Tenguyama Ropeway, while those looking to experience a bit of culture can stop by Otaru Music Box Museum. Otaru Aquarium and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
This hotel features self parking, coffee/tea in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 204 rooms offer in-room massages, hair dryers, and desks.
OYO THE GREEN OTARU offers 204 accommodations with air conditioning. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (JPY 1000 per night)
Limited onsite parking
Food and drink
Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: JPY 1300 per person
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-12 years old for breakfast.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: JPY 1300 per person (approximately)
Self parking fee: JPY 1000 per night
Late check-out fee: JPY 500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Property is also known as
THE GREEN OTARU
OTARU GREEN HOTEL
Smile Hotel Otaru
OYO THE GREEN OTARU Hotel
OYO THE GREEN OTARU Otaru
OYO THE GREEN OTARU Hotel Otaru
Frequently asked questions
No, pets are not allowed at this property.
Self parking is available for JPY 1000 per night. Limited spots are available.
Check-in is from 3:00 PM - 5:00 AM.
Check-out is at 10 AM. Late check-out is available for JPY 500 (subject to availability).
Located in the heart of Otaru, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km).
Yes, OYO THE GREEN OTARU offers free cancellation on select room rates, because flexibility matters! Please refer to OYO THE GREEN OTARU cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.7
Good
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There is good customer service, but overall, the stay was average.
There are multiple buildings for different rooms and it wasn't clear to many of the guests which building was theirs or how to even enter the hotel.
The hotel was alright, but there was nothing outstanding about it. There is a soup curry restaurant on the first floor of one of the hotel buildings, but no free breakfast/dinner.
The bathrooms are really small and the pillows are really lumpy. The fridge wasn't on and you had to turn it on yourself. There was no sign that even said you had to turn it on.
Stayed 3 nights in Sep 2020
4/5 Good
Karl
Traveled with family
Mar 3, 2020
Liked: Staff & service
Good value with great location
Good value for money. Very close to train station.
Very good location abt 5min walk from Otaru Station, near to Otaru Canal, bus to Tenguyama and Sakaimachi, basically near to everything.Breakfast is good and value for money, staff is courteous and helpful.