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Overview of PINN-N4E2

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  • Superior Family Room

    4.2/5 guest room rating

    Room amenities

    • 513 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 2 Double Beds
    More details
  • Basic Double Room

    5/5 guest room rating

    Room amenities

    • 384 sq ft
    • Studio
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, 3 Bedrooms, Kitchen

    5/5 guest room rating

    Room amenities

    • 675 sq ft
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 6
    • 2 Twin Beds, 2 Large Twin Beds and 2 Twin Futons
    More details
4.4
Excellent
Rating 5 - Excellent. 57 out of 108 reviews
5 - Excellent 53%
Rating 4 - Good. 43 out of 108 reviews
4 - Good 40%
Rating 3 - Okay. 5 out of 108 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 108 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 108 reviews
1 - Terrible 1%

4.6/5

Cleanliness

3.8/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Check in was a bit troublesome. However, the overall stay was good. Very convenient, walking distance to shopping malls, Nijo market & Sapporo Beer Museum.
Stayed 6 nights in Dec 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
This property has a good location it is near to Sapporo station and the place is very new. Enjoy my stay there. As for improvement I would like to recommend the following. Have more hanger or a place to dry our cloth because the drying function on the washing machine is not good enough. Have more plastic bag to clear our rubbish. There is a spare plastic bag in the bin but if we stay for more days then it will not be enough. Can we have bigger pillow? The pillow currently are too small. An English instruction on how to use the heater. Overall I really enjoy the privacy and security of the place. Well done!!
Stayed 4 nights in Nov 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Amenities, property conditions & facilities
The hotel is 8-9 minutes walk from the JR station. You can walk underground (to avoid the cold) and take the exit#23 and walk two blocks to the hotel. We use the same underground path to Odori and Susukino. The room is modern and shiny clean. The size is great. It comes with a washer and a dryer. We enjoyed staying here. It will be our first choice to stay here when we visit the town next.
Stayed 4 nights in Oct 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Great place; weird check-in system
The facility and location were wonderful -- easy access to the main attractions of Sapporo. Clean, spacious -- very pleased about that. It just came as quite a surprise to realize that the hotel is run by a computer! All sign in and out was by email, and was somewhat confusing and inconvenient uploading photos of passports, etc. I wish Hotels.com had made those facts clear before we booked, but we ended up extremely pleased with the stay.
Stayed 3 nights in Oct 2019

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