- Liked: Staff & service, property conditions & facilities
- Disliked: Cleanliness
I understand everyone has their own level of "safety" in terms of COVID. However, at the very basic and when signs are posted in a hotel stating mask need to be worn in pubic areas, Id think people would comply. Upon arrival there was a family smoking pot out front, their kids were running around wet from the pool screaming and we ended up talibg the stairs to avoid the crowded elevators with maskless people. Last our room although "clean" and "sealed" had trash on the tv stand and on the floor around one of the beds. Overall, it looks like a really nice hotel, but I'm not sure if they are still trying to navigate the new environment or don't have a clear plan in place. The staff was friendly and apologized for the missed mess in our room. Honestly, I ended up caring less about that over the lack of "control" the y seemed to have over enforcing their posted rules and keepibg every guest safe.