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The room was comfortable and pleasant. The food was good. Complimentary items and information was immediately available.
I arrived at 8am and very friendly staff took my luggage and stored them until 3pm check-in. At check-in, the staff walked us to the room and explained in detail all functions in the room.
I stayed this hotel before and always I feel very convenient to connect with public transportation to reach downtown and also airport. and also there are many nice restaurant nearby
great stay. would love to stay there again!! the staff was super helpful and friendly. didn't get to try the breakfast even though we went at 8:30am (ends at 9:30am) there was just too long of a line up (over 30 people waiting). wish that could be improved!!!
I had to stay in Seoul for 4 more days because of my plane change and was having not-so-happy time in Korea. This hotel made up everything beautiful at the end of my trip. My daughter and I had pleasant stay and the hotel staffs were extremely helpful and kind. Breakfast buffet was the best I had ...
The hotel offers great service, they have cabs readily available for you whenever you need. They even offer a free shuttle (every hour) to drive you to Itaewon which is the very fun and multicultural city. The amenities at the hotel are great as well, gym; massage; sauna; pool; barbershop; and etc. ...
Cons: The air conditioner barely kept me cool even if i sat right next to it. The robe in the closet smelled terribly of smoke. Pros: It was cheap, very cheap.
The hotel is located in the heart of the Gang-nam, Seoul metropolitan city which makes everything so convenient. Top of the line service from the hotel staff. Luxurious looking lobby and building. Classic setting hotel room. Only down side is the rooms - it’s a bit old so the system of the room inside ...
Loved complimentary breakfast at a restaurant every morning, super fast WIFI, and free parking! With the price given, what else can't you ask for when staying in the middle of GangNam area? Absolutely exceeded our expectations!
This hotel is located in an very central point in Seoul, above a mall and bus station. As such, transportation, food, and shopping is excellent just in the same complex. The hotel is very luxurious, with an incredible gym and pool, greeted by a very nice staff. The room was very comfortable and quiet, ...
Had a great experiences staying in Lotte Hotel Seoul for 2 nights. The staff is very polite and helpful, the location is great just 1-2 mins walk to subway, It's also located just beside Lotte Department store which is awesome.
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