Serrahn Vacations from $1,051

Everything was perfect, staff are very friendly and helpful.

The bathroom should be cleaned more thoroughly.

We liked the hotel for it's cost, location to shopping and restaurants, and the train station that allowed us to explore Hamburg. The staff was friendly and helpful and we were thankful to secure a late checkout(cost) since we were boarding our cruise in the late afternoon on a Sunday. We stayed for 2 nights. The room had a mini refrigerator and a work area. The room was very spacious and clean.

We stayed for two nights and honestly couldn’t fault a thing. We arrived early due to our flight landing in the morning and knew check-in wasn’t until 3pm. We had already contacted the hotel to ask about leaving our luggage, which they were happy to store for us. When we arrived, the reception staff were incredibly friendly and let us know our room would actually be ready within the hour. We popped out for some food nearby and came back to check in before heading into Hamburg. The location is perfect, right next to the U-Bahn station, which made getting around the city so easy and convenient. Breakfast was fantastic. There was everything you could possibly want, yoghurt, cereals, cakes, pastries, cooked breakfast, fresh bread, meats and cheeses. There was even a pump of Nutella, which was a big hit with our 12-year-old! We genuinely couldn’t fault the hotel. Friendly staff, clean and comfortable rooms, and an excellent breakfast. We will definitely be back.

Sauber, super freundliches Personal und top Lage!