“The staff at the reception was amazing, and the cleaning staff was excellent as well.
Unfortunately, the rest of the experience was very disappointing. Staff members were removing plates before guests had even finished their meals, and there was constant shouting throughout the hotel. The alcohol served at the bar was of very poor quality. Overall, this did not feel like a 5-star hotel experience at all.”
“The serene and attentive experience at Amira practically guarantees my return. While the ambiance initially suggests a demographic of romantic couples, I visited for a getaway with my teenage daughter, and the execution was flawless. Their attention to detail is remarkable—from the intelligently designed suites to the highly proactive staff. The widespread buffet breakfast is a notable standout, offering extensive, flavorful choices alongside a custom egg station. The beach proximity, despite……
“Das Hotel sowie Service und Personal waren herausragend. Wir haben den Aufenthalt in unserer Luxury Villa mit Sea Front Lage sehr genossen. Kleinigkeiten könnte man beanstanden was für ein Hotel der Größe allerdings normal ist. Die einzige kleine Empfehlung wäre die Schlafmöglichkeit im EG zu ändern. Das wäre aber auch schon alles und der Urlaub war rundum wundervoll! Wir werden wieder kommen und sprechen eine klare Empfehlung aus.”
“Air conditioning did not work in mid-May but I think it’s because the season is early. It probably will work in June. Breakfast was simple but good. Pool was very nice. Room had a TV which was nice but the bathroom felt really outdated and always smelled like chlorine for some reason. Balcony was really nice. ”
“Excellent. We were a family of 3 and it ticked all of the boxes, aqua park, kids club, various pools (with very friendly lifegaurds), and beach, good selection of restaurants and a beach bar. Also a few Tavernas within walking distance and so you are not confined to the hotel.”
“We had a fantastic relaxing time at Creta Royal hotel. Hotel staff were very professional and attentive. Hotel and room were spotless all areas cleaned everyday. Food was amazing both at breakfast and dinner with lots of choice for both meat eaters and vegetarians something different everyday. Desserts were also varied and enjoyable.Beach and pool areas were wonderful. Enough chairs and parasols for everyone. Bus number 20 is 2 euros into rethymno old town easy and accessible. Bus is evey hour.……
“This is like no hotel we have ever experienced, and we have travelled extensively. This is a converted Hamam from the 17thC with all the modern amenities. The room had been the warming room of the Hamam and includes a private steam bath. A large dome is central to the room, as is the comfortable bed. Beautiful tile work. And a delightful host who answered all our questions and made excellent suggestions.”
“Suite bellissima e confortevole. Per come sono io devo dire che ho solo 2 appunti da fare. Ok la Jacuzzi che fa lusso però non è per nulla pratica per quando uno è in una zona di mare, meglio una bella doccia spaziosa ed una zona toilette più utilizzabile. Secondo appunto il vetro cemento nel soffitto magari anche no perché se si vuole un minimo di oscurità per poter dormire un po' la mattina qui non vi e'. Colazione super personale attento e gentile.”
“I book a room in this hotel with kitchen and pool side but at last we've got a room with no kitchen and no pool side even not in this hotel in the second night , instead is a hotel over the street called "Anita hotel" , ( The first night we strongly request one with kitchen because we bought some food to cook already )the in-charge told us no more room in this hotel so we gotta stay in his uncle's hotel.”
“It’s not an ideal property- it’s on a busy street and sits above a car rental shop with autos displayed in front, and it’s 2 flight walk up to reception (though I’m told there’s an elevator in back of the building). The view is toward a marina and industrial port- not as picturesque as Chania.
The room was comfortably spacious and clean, and staff was great! Very close to bunches of restaurants and shops.”