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Hyatt Regency Hong Kong, Sha Tin

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Featured Image
Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Hyatt Regency Hong Kong, Sha Tin

Hyatt Regency Hong Kong, Sha Tin

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin

Explore the area

  • Popular LocationSha Tin Race Course3 min drive
  • Popular LocationMa On Shan Promenade4 min drive
  • Popular LocationChinese University of Hong Kong10 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)42 min drive

Choose dates to view prices

About this area

Sha Tin

Located in Sha Tin, Hyatt Regency Hong Kong, Sha Tin is in the suburbs and on the waterfront. 1881 Heritage is a notable landmark, and some of the area's activities can be experienced at Kowloon Bay and Victoria Harbour. Traveling with kids? Consider Ocean Park, or check out an event or a game at Happy Valley Race Course.
Visit our Sha Tin travel guideOpens in a new window
Map

What's nearby

  • Sha Tin Race Course - 3 min drive
  • Ma On Shan Promenade - 4 min drive
  • Prince of Wales Hospital - 6 min drive
  • Tai Po Kau Nature Reserve - 8 min drive
  • Chinese University of Hong Kong - 10 min drive

Getting around

  • Hong Kong University Station - 4 min walk
  • Hong Kong Sung Wong Toi Station - 14 min drive
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • Cafe — 1 min walk
  • Sha Tin 18 — 1 min walk
  • Chung Chi College Staff Club — 9 min walk
  • Ladies Purse — 19 min walk
  • Food Lab — 4 min drive

About this property

Hyatt Regency Hong Kong, Sha Tin

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 562 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and rainfall showerheads.
Hyatt Regency Hong Kong, Sha Tin offers 562 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Sha Tin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (HKD 224 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: HKD 242 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 12

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may experience extended wait times for breakfast and are asked to limit dining to 1 hour.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 242 per person (approximately)
  • Self parking fee: HKD 224 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hotel Sha Tin Hong Kong
Hyatt Regency Sha Tin Hong Kong
Hyatt Sha Tin Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hong Kong Hyatt Regency
Hyatt Regency Hong Kong, Sha Tin Hotel
Hyatt Regency Hong Kong, Sha Tin Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel Sha Tin

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 457 out of 955 reviews
5 - Excellent 48%
Rating 4 - Good. 350 out of 955 reviews
4 - Good 37%
Rating 3 - Okay. 84 out of 955 reviews
3 - Okay 9%
Rating 2 - Poor. 43 out of 955 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 955 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning harbour is impressive. Hotel room is cosy with very nice designed bathroom
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
Renovation should be done. Some walls at the corridors have
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We couldn’t get the room nor the room number after queuing at the lobby counter for more than a hour for check-in. Eventually the room was ready after 6pm... We complained about that and got a late check out extended to 3pm. However, I have to pay extra 2 hours of car parking fee because of the late check out extension (despite I have paid 2 full day parking with total of $448). I would not blame the front line staff as they were also suffering but the hotel management should really examine what went wrong as these are the system problems and guests are queuing up and complaining like crazy every day.
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
1)rooms with sea view : the views are perfect. 2)the size of the room : quite good. 3) coffee shop/buffet area : spacious between tables, with a good selective of food.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2021