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DoubleTree by Hilton Hotel Shanghai - Pudong

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of DoubleTree by Hilton Hotel Shanghai - Pudong

DoubleTree by Hilton Hotel Shanghai - Pudong

5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationShanghai Children's Medical Center15 min walk
  • Popular LocationCentury Park2 min drive
  • Popular LocationShanghai Science and Technology Museum2 min drive
  • AirportShanghai (PVG-Pudong Intl.)39 min drive

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About this area

Shanghai

Located in Pudong neighborhood, DoubleTree by Hilton Hotel Shanghai - Pudong is connected to a shopping center. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Century Park and Yu Garden. Traveling with kids? Make time for Shanghai Science and Technology Museum, or check out an event or a game at Mercedes Benz Arena.
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Popular Location

What's nearby

  • Shanghai Children's Medical Center - 15 min walk
  • Century Park - 2 min drive
  • Shanghai Science and Technology Museum - 2 min drive
  • Shanghai Pudong Expo - 3 min drive
  • Nanpu Bridge - 3 min drive

Getting around

  • Lancun Road Station - 7 min walk
  • Shanghai Railway Station - 12 min drive
  • Pudong International Airport (PVG) - 39 min drive

Restaurants

  • Grand Cafe — 1 min walk
  • Crystal Bridge — 1 min walk
  • Meijialin — 4 min walk
  • Danieli's — 17 min walk
  • Efes Restaurant — 3 min drive

About this property

DoubleTree by Hilton Hotel Shanghai - Pudong

Luxury hotel connected to the convention center in Shanghai with 4 restaurants
4 restaurants, a marina, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite. All 850 soundproofed rooms feature WiFi and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
DoubleTree by Hilton Hotel Shanghai - Pudong offers 850 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor tennis court and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Arcade/game room
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 46-inch LCD TV
  • Cable/satellite channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

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Free WiFi
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Guest rating 3.5+
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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 278.5 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 173 per person (approximately)
  • Fee for in-room wireless Internet: CNY 99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 99 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 777 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 278.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Shanghai Pudong
DoubleTree Hilton Shanghai Pudong
DoubleTree Hotel Shanghai Pudong
DoubleTree Shanghai Pudong
Hilton DoubleTree Shanghai Pudong
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel
DoubleTree by Hilton Hotel Shanghai - Pudong Shanghai
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel Shanghai

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 111 out of 334 reviews
5 - Excellent 33%
Rating 4 - Good. 142 out of 334 reviews
4 - Good 43%
Rating 3 - Okay. 47 out of 334 reviews
3 - Okay 14%
Rating 2 - Poor. 24 out of 334 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 334 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Birthday trip..
Birthday trip I wanted to stay in a popular hotel for safety and convience. I was disappointed in customer service.. First night ok I went shopping the next day to be left a note I had to change my room because of mechanical issues. I could have done better and not be inconvienced.. I left a day early and the hotrl refuse to reimburse that day..Oh by thd way the WiFi is terrible..I paid for my own WiFi
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station, several restaurants on site, excellent executive lounge for food and drinks, cleanliness of property.
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service
Clean. Staff is helpful.
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient!
Stayed 3 nights in Nov 2019

3/5 Okay

Business traveler
Stayed 2 nights in Sep 2019