Bad location but kind staff
Posted Nov 25, 2016
I speak Chinese so staying here wasn't a hassle, but the staff are not fluent in English, the area is poorly lit, run-down, with few amenities, and the taxi drivers here were anything but friendly until I had one booked to take me to my airport.
However I was given a free room change (double beds for a single queen) and the staff were cute and friendly. The dinner and breakfast are not complimentary, and your claim check won't cover it (you need to pay in cash) but despite losing my claim check they fully reimbursed my deposit, and there was a quick checkout.
They can also book a taxi for you, but remember all the staff have little to no English, and so you may want to bring a Chinese friend if you don't know any Chinese here. I would recommend other hotels for anything but a layover, or if you want to do business nearby; Chuansha is really far from downtown Shanghai and you will lose time traveling to and from the hotel, especially given the nearby line stops running before 11 pm.
But overall, despite noisy guests in other rooms and a distant trek into the city, I had a pleasant experience and paid less than $100 for 3 nights in Shanghai booked from an English website. So for budget travelers I would recommend this chain, or for businesspeople looking for an economical option. There are cheaper, more central hotels if you can search in Chinese, but for English speakers this is a good choice, especially if proximity to Pudong International Airport is a priority.