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4.3
Excellent
Rating 5 - Excellent. 484 out of 957 reviews
5 - Excellent 51%
Rating 4 - Good. 350 out of 957 reviews
4 - Good 37%
Rating 3 - Okay. 74 out of 957 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 957 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 957 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Booked for smoking room as listed on Expedia by the hotel, and had also communicated with the them before arrival. When we checked in, we were told it's a non-smoking hotel?! Quite disappointing that the hotel did not communicate this before the stay... After checking in (rooms were not ready), we continued our scene seeing. When we requested for our room keys, staff wasn't attentive and requested for multiple verifications again, until the night duty manager came over to resolve matter. Nothing much on the room service menu. Otherwise, location is very serene and quiet, very near Disneyland, and the Shanghai Village.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great size room and fantastic buffet breakfast. Great variety of dishes to choose from. Vending machines have snacks and beer in the lobby. Robot waiter is a cool novelty which can bring your room service meals to your door. Probably only the thing I could fault is that the lighting in our bathroom and room was a bit on the low side. Not a complaint, was just a matter of getting the right lights on to read etc. Overall, great location to Disneyland and would definitely stay again.
Stayed 3 nights in Jan 2020

4/5 Good

Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the modernity of the hotel, although the lobby gets very chilly in Winter with no heaters on and limited areas to sit and enjoy a drink, even though they seem to have a bar there. Also wish the pool was open, but understandable closing for winter. Enjoyed the room, modern, fresh and comfortable. Very helpful staff. Overall, very good place and would stay there again
Stayed 4 nights in Dec 2019