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Novotel Suites Shanghai Hongqiao Hotel

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Indoor pool
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds

Overview of Novotel Suites Shanghai Hongqiao Hotel

Novotel Suites Shanghai Hongqiao Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationShanghai Yintao Golf Club5 min drive
  • Popular LocationNational Exhibition and Convention Center6 min drive
  • Popular LocationHongqiao Tiandi6 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)16 min drive

Choose dates to view prices

About this area

Shanghai

Located in Shanghai, Novotel Suites Shanghai Hongqiao Hotel is connected to the convention center. Paramount and Shanghai Museum of Arts and Crafts are cultural highlights, and some of the area's landmarks include The Bund and Qibao Old Street. Looking to enjoy an event or a game while in town? See what's happening at Mercedes Benz Arena or Shanghai Stadium.
Popular Location

What's nearby

  • Shanghai Yintao Golf Club - 5 min drive
  • National Exhibition and Convention Center - 6 min drive
  • Qibao Old Street - 6 min drive
  • Hongqiao Tiandi - 6 min drive
  • Shanghai Zoo - 7 min drive

Getting around

  • East Xujing Station - 5 min drive
  • Shanghai Hongqiao Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 16 min drive

Restaurants

  • Food Exchange — 1 min walk
  • Shu You Seafood Restaurant — 3 min drive
  • Nar Cafe & Yoga Lounge — 4 min drive
  • Pizza Hut — 4 min drive
  • Lamesa Restaurant & Wine Bar — 5 min drive

About this property

Novotel Suites Shanghai Hongqiao Hotel

4-star hotel connected to the convention center in Qingpu
A restaurant, an indoor pool, and a complimentary children's club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. All 367 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like living rooms and dining areas. Free bottled water, hair dryers, and safes are among the other amenities that guests will find.
Novotel Suites Shanghai Hongqiao Hotel offers 367 accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 48 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 115.00 per person
  • 1 restaurant

Things to do

  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Separate dining area
  • Separate living room

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • Chinese
  • English

Business services

  • Conference space (6995.95 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 115.00 per person (approximately)
  • Self parking fee: CNY 48 per day
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suites Shanghai Hongqiao
Novotel Suites Shanghai Hongq
Novotel Suites Shanghai Hongqiao Hotel Hotel
Novotel Suites Shanghai Hongqiao Hotel Shanghai
Novotel Suites Shanghai Hongqiao Hotel Hotel Shanghai

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 27 out of 53 reviews
5 - Excellent 51%
Rating 4 - Good. 17 out of 53 reviews
4 - Good 32%
Rating 3 - Okay. 7 out of 53 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 53 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 53 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Sep 2020

3/5 Okay

Liked: Cleanliness, staff & service
I need to change room 3 times during a 4 nights stay. Room facing indoor open area was noisy due to festive events with loud speakers. Room facing road was noisy due to traffic. The third room have no electricity on 2nd floor due to fuse break. The pool was closed and no towel supplies for the gym.
Stayed 4 nights in Dec 2019

3/5 Okay

Traveled with partner
The hotel signage is not prominent. Will missed the turn if unable to see it
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needed to vacuum the floor !
The floors dusty while we got in .remote is dirty too. The loft is big so I accepted and call them to clean the floor on next day. It’s spacious and the price is unbeatable for a four star loft hotel.
Stayed 4 nights in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully spacious loft apartment (all I expected was a hotel room). Good option for the convention center. Otherwise location is very remote.
Stayed 4 nights in Dec 2019