Novotel Suites Shanghai Hongqiao Hotel

Photo gallery for Novotel Suites Shanghai Hongqiao Hotel

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds

Overview of Novotel Suites Shanghai Hongqiao Hotel

Novotel Suites Shanghai Hongqiao Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
NO 1583 Huqingping Hwy, Qingpu, Shanghai, 200000

Explore the area

  • Popular LocationNational Exhibition and Convention Center3 min drive
  • Popular LocationShanghai Yintao Golf Club5 min drive
  • Popular LocationHongqiao Tiandi6 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)25 min drive

Choose dates to view prices

About this area


Located in Qingpu neighborhood, Novotel Suites Shanghai Hongqiao Hotel is connected to the convention center. Paramount and Shanghai Exhibition Center are cultural highlights, and some of the area's landmarks include The Bund and Qibao Old Street. Looking to enjoy an event or a game while in town? See what's happening at Shanghai International Gymnastics Center or Shanghai Grand Stage.

What's nearby

  • National Exhibition and Convention Center - 3 min drive
  • Shanghai Yintao Golf Club - 5 min drive
  • Qibao Old Street - 6 min drive
  • Hongqiao Tiandi - 6 min drive
  • Shanghai Zoo - 7 min drive

Getting around

  • Zhongchun Road Station - 5 min drive
  • Shanghai South Railway Station - 16 min drive
  • Hongqiao International Airport (SHA) - 25 min drive


  • Shu You Seafood Restaurant - 3 min drive
  • Nar Cafe & Yoga Lounge - 4 min drive
  • Pizza Hut - 4 min drive
  • Al Borgo - 5 min drive
  • Lamesa Restaurant & Wine Bar - 5 min drive

About this property

Novotel Suites Shanghai Hongqiao Hotel

4-star hotel connected to the convention center in Qingpu
An indoor pool, a complimentary children's club, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Novotel Suites Shanghai Hongqiao Hotel offers 367 accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 48 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98.00 per person

Restaurants on site

  • Food Exchange

Things to do

  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Separate dining area
  • Separate living room


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference space (6995.95 square feet)
  • Meeting rooms - 7


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)


  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water


  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room

Similar properties

See similar properties



Check-in from noon - anytime
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 98.00 per person (approximately)
  • Self parking fee: CNY 48 per day
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suites Shanghai Hongqiao
Novotel Suites Shanghai Hongq
Novotel Suites Shanghai Hongqiao Hotel Hotel
Novotel Suites Shanghai Hongqiao Hotel Shanghai
Novotel Suites Shanghai Hongqiao Hotel Hotel Shanghai

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 29 out of 55 reviews
5 - Excellent 53%
Rating 4 - Good. 17 out of 55 reviews
4 - Good 31%
Rating 3 - Okay. 7 out of 55 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 55 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 55 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Stayed 2 nights in Sep 2020

3/5 Okay

Liked: Cleanliness, staff & service
I need to change room 3 times during a 4 nights stay. Room facing indoor open area was noisy due to festive events with loud speakers. Room facing road was noisy due to traffic. The third room have no electricity on 2nd floor due to fuse break. The pool was closed and no towel supplies for the gym.
Stayed 4 nights in Dec 2019

3/5 Okay

Traveled with partner
The hotel signage is not prominent. Will missed the turn if unable to see it
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needed to vacuum the floor !
The floors dusty while we got in .remote is dirty too. The loft is big so I accepted and call them to clean the floor on next day. It’s spacious and the price is unbeatable for a four star loft hotel.
Stayed 4 nights in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully spacious loft apartment (all I expected was a hotel room). Good option for the convention center. Otherwise location is very remote.
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

1/5 Terrible

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a good choice
Advertised they had a swimming pool and it was not open. Disappointed as this is why I booked the hotel. The staff was very unhelpful (rude) and not appreciative of our business. We had issues with the kitchen and bugs in the room......but all the sudden they did not speak any English when it was time to solve the problems. Do not recommend it
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/5 Poor

Stayed 2 nights in Jul 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic value for business in Hongqiao
I stayed here for a business trip during the Shanghai Auto Show period, so it was relatively busy. As a serviced apartment, the room sizes were *HUGE*, and it was amazing and clean. The living area has a 6-8 person dining table + couches, great for team collaborations. Wifi in the room was great, but a bit spotty at different areas. No VPN. The really convenient, but bizarre bits: There's a well-stocked supermarket just underneath which allows you to buy daily needs conveniently (warning: only local credit cards, cash and WeChat/Alipay accepted), and a food centre that only takes WeChat/Alipay (no cash! - although you could pass your cash to somebody so they can pay for you through contactless). Although, the hotel itself DOES take international credit cards. Staff was helpful and responsive, but not attentive. Reception's English is passable but tends to be more difficult over the phone. International business guests who are not used to Chinese services may find it severely lacking, but as someone who used to live in China - I can attest that this is a great hotel for local standards. Service staff needs to be trained to receive international guests better since it's being positioned as an international accommodation. BIG WARNING: There is also no ATM within the premises (nearest is about a 500m walk away), so make sure you get your cash in Hongqiao business area, or downtown in Puxi.
Stayed 9 nights in Apr 2019