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Renaissance Shanghai Caohejing Hotel

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Down comforters, minibar, in-room safe, individually decorated
Down comforters, minibar, in-room safe, individually decorated
Down comforters, minibar, in-room safe, individually decorated
Down comforters, minibar, in-room safe, individually decorated

Overview of Renaissance Shanghai Caohejing Hotel

Renaissance Shanghai Caohejing Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
397 Tianlin Road, Caohejing Hi-Tech Park, Shanghai, Shanghai, 200233

Explore the area

  • Popular LocationCaohejing Hi-Tech Park1 min walk
  • Popular LocationGuilin Park6 min drive
  • Popular LocationHongqiao Golf Club6 min drive
  • AirportShanghai (PVG-Pudong Intl.)44 min drive

Choose dates to view prices

About this area

Shanghai

Renaissance Shanghai Caohejing Hotel is located in Xuhui, a neighborhood in Shanghai, and is near the airport and near a metro station. Hongqiao Int'l Pearl City and Xujiahui Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guilin Park. Don't miss out on a visit to Jinjiang Action Park.
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Map

What's nearby

  • Caohejing Hi-Tech Park - 1 min walk
  • Laowai Street 101 - 3 min drive
  • Guilin Park - 6 min drive
  • Hongqiao Golf Club - 6 min drive
  • Hongqiao Int'l Pearl City - 9 min drive

Getting around

  • Shanghai South Railway Station - 6 min drive
  • Caohejing Hi-Tech Park Station - 9 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 51 min drive

Restaurants

  • Starbucks - 3 min drive
  • Souper Fresh - 3 min drive
  • Salad Mando - 3 min drive
  • Papas Bierstube - 3 min drive
  • Amazing Grace - 4 min drive

About this property

Renaissance Shanghai Caohejing Hotel

Luxury Shanghai hotel in Xuhui, near Caohejing Hi-Tech Park
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Renaissance Shanghai Caohejing Hotel offers 373 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch SPA. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 227.70 for adults and CNY 113.85 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Smoki Moto
  • Wan Li Restaurant
  • CAFE BLD
  • The Lounge

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11733 square feet of space)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 2 PM - 6:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 157.41 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CNY 227.70 for adults and CNY 113.85 for children (approximately)
  • Airport shuttle fee: CNY 470 per vehicle (one way)
  • Rollaway bed fee: CNY 157.41 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Caohejing Renaissance
Renaissance Caohejing
Renaissance Caohejing Hotel
Renaissance Hotel Caohejing
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel
Shanghai Caohejing
Shanghai Caohejing Hotel
Shanghai Renaissance Caohejing
Shanghai Renaissance Caohejing Hotel
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel Hotel
Renaissance Shanghai Caohejing Hotel Shanghai
Renaissance Shanghai Caohejing Hotel Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 105 out of 158 reviews
5 - Excellent 66%
Rating 4 - Good. 46 out of 158 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 158 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 158 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 158 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean, no fuss
The service is getting better and better each time I stayed in the last 12 months. Great job.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation hotel during CNY
Excellent custoner service, modern and comfortable rooms, controlled temp indoor pool and clean changing room; perfect for kids, delicious variety of food from restos and free breakast. My family super enjoyed our stay here more, best among the other 2 hotels we checked in later.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and safe. Modern interior design and echo friendly.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Albeit truly a business hotel in a business section of Shanghai. Great rooms and friendly staff. Literally the best breakfast buffet I have ever had. This buffet beats the Mandalay Bay in Vegas and even the Waldorf in Shanghai as well several others I’ve been to.
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Staff was overly friendly and helpful from every aspect of the stay. Room was clean and very comfortable.
Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Overall, the hotel is excellent.
Stayed 3 nights in Sep 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no much choices around the area. It takes aroynd 25 mins to Hong Qiao Airport will not gave any traffic jam. If your work is around Hing Qiao area then it's a good choice.
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019