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Indoor pool
Indoor pool
Terrace/Patio
Terrace/Patio

Guest reviews

4.7 out of 5 Exceptional
250 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationNanjing Road Shopping District8 min walk
Popular LocationShanghai International Convention Centre5 min drive
Popular LocationThe Bund15 min drive
AirportShanghai (PVG-Pudong Intl.)48 min drive

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  • Superior Room

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Garden)

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Garden)
  • Deluxe Room, 1 King Bed (River)

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (River)
  • Grand Deluxe, Room, River View

    5/5 guest room rating

    Room amenities

    • 764 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Deluxe, Room, River View
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Deluxe Suite, Garden View

    Room amenities

    • 1130 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, Garden View
  • Deluxe Suite, River View

    Room amenities

    • 1130 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, River View
  • Grand Deluxe, Suite

    Room amenities

    • 1130 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Deluxe, Suite
  • Grand Deluxe, Suite, River View

    Room amenities

    • 1130 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Deluxe, Suite, River View
  • Suite, 1 King Bed (Astor)

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed (Astor)
  • Suite, 1 King Bed (Majestic)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed (Majestic)
  • Suite, 1 King Bed (Palace)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed (Palace)
  • Suite, 1 King Bed (Peninsula)

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsSuite, 1 King Bed (Peninsula)
  • Deluxe Room, 2 Twin Beds, River View (Grand Deluxe)

    Room amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, River View (Grand Deluxe)
  • Deluxe Room, 2 Twin Beds

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Garden)

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds (Garden)

About this area

Shanghai

In the city center, The Peninsula Shanghai is in Shanghai's Downtown Shanghai neighborhood, an area with good shopping. The area's natural beauty can be seen at Yu Garden and The Bund, while Former French Concession and Shanghai Science and Technology Museum are cultural highlights. Shanghai Natural History Museum and Shanghai Ocean Aquarium are also worth visiting.
Visit our Shanghai travel guide
View in a map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 8 min walk
  • Pudong Riverside Promenade and Park - 5 min drive
  • Shanghai International Convention Centre - 5 min drive
  • Oriental Pearl Tower - 12 min drive
  • The Bund - 15 min drive

Getting around

  • East Nanjing Road Station - 8 min walk
  • Shanghai South Railway Station - 14 min drive
  • AirportPudong Intl. Airport (PVG) - 48 min drive

Restaurants

  • The Lobby — 1 min walk
  • Yi Long Court — 1 min walk

About this property

The Peninsula Shanghai

Luxury Shanghai hotel in Downtown Shanghai, walk to Nanjing Road Shopping District
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service. All 235 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with DVD players. Guests will also find iPod docks, 24-hour room service, and minibars.
The Peninsula Shanghai offers 235 accommodations with iPod docking stations and DVD players. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

The Peninsula Shanghai is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CNY 327 for adults and CNY 163 for children
  • 5 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference space

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 46-inch TV
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 327 for adults and CNY 163 for children (approximately)
  • Airport shuttle fee: CNY 3300 per vehicle (roundtrip)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at The Peninsula Shanghai and receive a full refund?
Yes, The Peninsula Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to The Peninsula Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Peninsula Shanghai?
As of Sep 20, 2020, prices found for a 1-night stay for 2 adults at The Peninsula Shanghai on Sep 21, 2020 start from $295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Peninsula Shanghai have a pool?
Yes, this property has an indoor pool.
Is The Peninsula Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Peninsula Shanghai?
Self parking is free at this property.
What time is check-in at The Peninsula Shanghai?
Check-in is from 2:00 PM–anytime.
What time is check-out at The Peninsula Shanghai?
Check-out is at noon.
Does The Peninsula Shanghai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 3300 per vehicle applies.
Where is The Peninsula Shanghai located?
Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Customs House and Nanjing Road Shopping District. People's Square and Yu Garden are also within 2 mi (3 km). East Nanjing Road Station is 8 minutes by foot and Tiantong Road Station is 11 minutes.
4.7
Exceptional
250 reviews
5 - Excellent
196
4 - Good
44
3 - Okay
7
2 - Poor
1
1 - Terrible
2

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Business traveler
Sad face IconDisliked: Staff & service, amenities
Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location combined with excellent service and beautiful rooms. All the staff working there were extremely friendly and helpful.
Stayed 1 night in Oct 2019

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