Shelly Park Vacations from $1,259

Avani is a beautiful hotel with a convenient location to enjoy central Auckland. Staff upon check in was quite passive and didn’t seem to want to build any rapport with myself and other guest in order for us to have a welcoming experience after arriving overseas. But I understand it could’ve been a long night as we checked in around 4am. Both exterior and interior of the building itself is very quiet and overlooking clean. But upon inspection in our suite we found a few things as our stay went on such as cockroaches in our bathroom vicinity. Dryer machine had loose screw and wasn’t able to stay active due to door being loose. Myself and guest partner could see handprint marks as if there had been some sexual activity involving lubricants and standing action against the walls which speaks volumes of the cleanliness. Amenities e.g Jug and Toaster had built up dust all around and inside as if they had been stored in the cupboards for quite awhile. I do believe I would stay again with Avani providing they up their standards of cleanliness. Also requested extra washing powder, shampoo and conditioner and staff member who delivered was very welcoming and friendly.

Staff were so nice- especially Anna! All staff were so accommodating and helped us with whatever we needed. Beautiful place to stay at. Personally wouldn’t recommend over 3 or 4 nights in colder weather as it does get a little hard to figure out plans.

Was happily suprised by the upgrade to a suite but not suprised by the cleanliness, the luxury of the room or the high quality dining and assistance by the sommelier to match wines with our dinner. Exceptional.

The attention to detail and thoughtfulness in every interaction (both tangible and intangible) were incredible. A luxury experience through and through

The service , the people were outstanding, we were made to feel very welcome by every staff member we met they were friendly and helpful, would totally recommend staying here .