Ratings based on 932 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Very close to the town centre

Posted Nov 24, 2015
Pros: Location
Cons: Staff training for some
Location: Easy to walk to centre of town, though it is quite hilly so get the free trolley, which stops next to the hotel
The hotel was well located - an easy walk to town centre. I thought the hotel was a good choice, the only downside was two of the hotel staff. On check-in the clerk was not interested in anything other than speaking to his mates on his phone. He hardly looked at me during check-in and when I asked a question or two about the area or a map, he pointed at the wall, said "there it is" and went back to his call. The next day I was asking the lady on reception if there was a safe for storing valuables and halfway through my question she turned away and went to answer he phone without a word or an excuse me - there aren't any safes by the way! The maintenance guy was great - I spoke to him several times and he answered several questions - he should have been on reception! :-) Good was fine if dated. All rooms open on to a open walkway. So, I would say it is a good place to stay but the staff need some training.
3 out of 5
Recommended
for Couples
by ALEXANDER from Portland Or

Perfect place to spend a night during a jurney

Posted Nov 4, 2015 on Hotels
Hotel needs some renovation but it is clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kitty Hawk, NC

Convenient Location

Posted Nov 3, 2015
Pros: Rooms had refrigerators, microwaves, adequate wi-fi, clean and comfortable beds.
Cons: Add a waffle iron to the breakfast bar.
Location: Walking distance to the Gypsy Hill park. Frontier Culture Museum and Wilson Library are must-sees. Shakespeare theater was sold out--missed it!
Great spot for our visit to Staunton. Close-by to parks and convenient to trolley stop. Toilets in our rooms (2 adjoining) were "micro-sized"--similar to elementary school. Continental breakfast was okay--very basic.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 31, 2015 on Hotels
THE BED WAS TERRIBLE. AS HARD AS A BOARD.
3 out of 5
Recommended
for Couples
by A verified traveler

quaint & historic town to stay in

Posted Oct 31, 2015 on Hotels
this was the 5th night/4th hotel of a long trip. Located in the downtown of historic Staunton it worked out well for us to walk to local sites we wanted to visit.
5 out of 5
Recommended
for Families
by Charles from Weaverville, NC

Staunton, VA trip home.

Posted Oct 29, 2015 on Hotels
Perfect location. Walkable to downtown restaurants. Great menu at the Bistro.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 28, 2015 on Hotels
I was pleasantly surprised with cleanliness of the hotel and my room. Front desk was very helpful with a couple of questions I had about the town. Shower drain was slow to drain. Overall good value. Breakfast was acceptable.
5 out of 5
Recommended
for Couples
by Michael from Richmond

Great stay in Staunton

Posted Oct 28, 2015 on Hotels
Older motel but very clean and well maintained. Easy walking distance to historic area. Really comfortable before. Would definetly stay again.
4 out of 5
Recommended
for Families
by Stephen R from Georgia

Comfortable - clean and friendly staff.

Posted Oct 27, 2015 on Hotels
Pleasant all around.
2 out of 5
Recommended
by Hames from st . Louis

sketchy area & a bug

Posted Oct 27, 2015 on Hotels
smoking in the room was great however the area was really rundown and there were hoodlums about outside messing with the atm, also found a small roach in the room. bathrooms was too dingy to shower