expedia

The Ritz-Carlton, Shenzhen

Star Rating
5 out of 5
Photo gallery

Reviews

4.6 / 5Exceptional
270 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Coco Park
    5 min walk
  • Popular Location
    Shenzhen Convention and Exhibition Center
    10 min walk
  • Popular Location
    Huanggang Border Crossing
    3 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    35 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Garden View King Rom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Business Lounge Access (Deluxe)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Premier King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Executive King Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 King Bed, City View

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Shenzhen

Located in Shenzhen's Futian neighborhood, The Ritz-Carlton, Shenzhen is in the city center and connected to the convention center. Coco Park and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Valley and Splendid China Folk Village. Window of the World and Shenzhen Safari Park are not to be missed.

Visit our Shenzhen travel guide

What's nearby

  • Popular Location
    Coco Park - 5 min walk
  • Popular Location
    Shenzhen Convention and Exhibition Center - 10 min walk
  • Popular Location
    Shenzhen Lianhuashan Park - 2 min drive
  • Popular Location
    Huanggang Border Crossing - 3 min drive
  • Popular Location
    Huaqiangbei - 9 min drive

Getting around

  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive

Restaurants

  • Flavorz – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
  • Xingli – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Paletto – Fine-dining restaurant offering Italian cuisine. Serves brunch, lunch, and dinner.
  • Curv – Bar. Serves dinner and light fare.
  • Onyx – Lobby lounge. Serves breakfast, lunch, and dinner.

About this property

The Ritz-Carlton, Shenzhen

Along with 3 restaurants, this hotel has a full-service spa and a nightclub. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 280 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and TVs.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 217 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Nearby parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 450.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Parking nearby: CNY 60 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 217 per person
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 spa tubs
  • Aerobics classes
  • Full-service spa
  • Nightclub
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Conference center (16243 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • Flavorz – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
  • Xingli – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Paletto – Fine-dining restaurant offering Italian cuisine. Serves brunch, lunch, and dinner.
  • Curv – Bar. Serves dinner and light fare.
  • Onyx – Lobby lounge. Serves breakfast, lunch, and dinner.
4.6

Exceptional

5 - Excellent
195
4 - Good
58
3 - Okay
9
2 - Mediocre
5
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

Such a great experience staying at Ritz there. No doubt to be there again. Love the way they build up every single small details such as perfectly fit to all amenities in the room. Perfect view enjoying outside view. Final touch was a warmth welcome from staffs there with great smiles. Comfy and never feel boring.

Stayed 1 night in Sep 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Aug 2019

4/5 Good

Good location, good services but the hotel is a bit old.

Stayed 1 night in Jul 2019

5/5 Excellent

Weekend staycation at Ritz

The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.

Stayed 1 night in Jul 2019

5/5 Excellent

Very nice with the kind service:)

Stayed 1 night in Jul 2019

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