Find all hotels by Extended Stay America in Shepherd, MT

"The outside made me nervous. Trucking and shipping area for grocery stores. Then walk into the bedroom and it was beautiful. "

"Great staff"

" Check-in was rather quick and efficient even though there were lots of people waiting."

"The young man who was working the front desk was very friendly and fast. Later i went down and asked for 2 more towels and pillows. He had towels but no extra pillows but said he would find some and bring them to my room. I just figured sure probably not but guess what about 1 hour later he knock on the door and had pillows He didnt forget! He was super busy and still managed to go above and beyond. Nicely done. The next morning breakfast was nothing special but the from desk lady was keeping everything cleaned up and stocked. She was also the front desk person helping guess. Again nice job. Hotel itself is worth the price and clean. But the management should know that they have a good staff. I would recommend the hotel just because of the the way the staff performed. Thank you. "

"Greeted by friendly staff. They had popcorn and warm cookies available."

"Extremely impressed with the amenities, cleanliness, staff friendliness, room size and comfort. The pool and hot tub were amazing and clean. The complimentary breakfast was the absolute best I’ve ever seen and had. The staff, every single one of them, were ultra friendly and excited about their role. We would totally stay here again and cannot recommend this hotel enough. 10/10 without a doubt."

"The room was very nice and the staff demonstrated excellent Customer Service Skills. Every staff member I met was exceptional. You are to be commended!!!"

"Great breakfast"

"Nice rooms, cute pool. Would stay away "