“Pets are welcome and I did not see that listed. Reacted from pet dander. Big dog and owner were scary in the hall. She was trying to control her dog . Workout machine not in working order .”
“The lobby smelled like a wet dog. Upon entering our room we noticed the poor condition of the walls, which were full of holes that had not been patched or covered. The room was filthy, something had been splashed and spilled on the walls, the phone was covered in splashes of something. The headboard was peeling and when we lifted the mattress to check to bugs, the box spring underneath was full of hair and lint. The pullout sofa was sagging in the middle. The shower pan was either very worn and……
“The hotel was extremely clean. Very nice property. HOWEVER…. The guy who checked us in was awful. He did not greet us at all. Barely said a word. Handed us our key with no instructions. He didn’t tell us about breakfast, wifi of check out. Literally nothing. Come on people, you are in customer service.”