6/10 一般
真实旅客
与家人出行
2020 年 2 月 3 日
不满意：清洁度、服务设施、住宿条件和设施
I think the hotel is not worth the price. The hotel is lack of facilities, only a pool with restaurant and a minibar. Moreover, the housekeeping service is horrible. I suspect those staff didn't replace the bed sheet coz I found it not tidy. More than that, the housekeeping guy took the sleepers away and didn't replace it with a new one. When I ask them to gimme a sleeper, they gimme a jandal instead and none of the staff understands what I want. And finally I come to reception and tell them about that issue and they reply their laundry is not ready and they are unable to gimme one. That's unbelivable. Other that that, the breakfast and dinner we order is just eatable, but in Cambodia it is not too bad. However, the receptionist are really smart and able to address customer need. I really appreciate her!
真实旅客
2020 年 1 月入住 4 晚