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"First off, there's no reception desk. Which is fine, and whoever helped us over the phone was super nice and very sweet. The checkin code was not opening on my phone so we had to call the number and she helped us right away. There was not a table on the balcony, only a super loose wooden table jimmy rigged onto the railing. It still worked. Weed buds everywhere in the rocks on our balcony. Seems like people before us had a good time. Or the people before them as well. There wasn't enough of anything in my opinion. No note pad. 2 bags of tea? 2 packs of sugar and 2 packs of creamer but 4 pods of coffee? how does this make sense. Hand soap in the shower? What's that about? The body soap smelled SO good. The fridge was pretty warm but in the morning things were a bit cold. There was no wine/water glasses either. Only plastic ones in the bathroom that we used to make cocktails. We had 4 pillows which was AWESOME!! The view was fantastic from the balcony. If you're gonna stay here definitely splurge the extra money to get the room with the balcony, mostly in summer. Spent all night on the balcony playing cards and looking at the view. "

"Decent for the price however, it wasn’t clean and the WI-FI never worked. I visited the reception twice and called five times informing them of the WI-FI not working. Each time I was ensured it would be checked and fixed, employees never came to the room all week. "

"Excellent Host. The room was clean and spacious. Lots of hooks in the bathroom (always a plus) and places for clothes in the room. The bed was very big (Kingsize UK) and comfortable. Kitchenette was great especially having a fridge. It was very quiet in the room at all times. The location was perfect just a minute to the beautiful old square with lots of places to eat and drink. Local Spar shop was well stocked and just a 2 minute walk. Train station was about a 20 minute slow walk but regular buses were just a few minutes walk away. We would recommend this quirky property to anyone visiting Alkmaar."

"1st class"

"The staff (Coco, Steve, Thomas, Charles) were exceptional, and the only reason I give the hostel high marks. The property was clean, the beds comfortable, but the bad part was the kitchen with non-working fridge, no soap and paper towels- those would be nice even at an economy class hostel. Thank you anyway! M"

"Room showers go hot and cold, causing burn on skin, in multiple rooms"

"What we like : - It’s a nice hotel with plenty of art work & localized in a beautiful & natural place - Their breakfast is good and we like what we ate at their restaurant. - There are great amenities for kids : kids room, playground, outdoor chess… It’s a nice place for families. What we don’t like : - Swimming pool was too cold. - Our room was very dark. It’s a pity for a suite. - And the main pain point was the staff which was very unhelpful : no advice regarding the area or the hotel : they gave us the keys, that’s it. They did’nt help us for finding a bike adapted to the size of our son or to charge our car… It’s a pity."

"This was such a great hotel. He staff could not be nicer or more helpful. Everyone we encountered was fabulous but the two young women on the evening shift were amazing. They could not have been more helpful or interested in our holiday adventures. Pure gold. "

" The hotel is overall okay for the price, but there are a few things to be aware of. The rooms are a bit outdated and could be cleaner – there was some dust, and the bathroom door paint is peeling. The walls are quite thin, so it can get noisy. Especially in the afternoons when tour buses arrive, it becomes quite loud and sometimes continues into the night, which affects the overall calm atmosphere. On the positive side, the parking is a big advantage – it’s included, located directly in front of the rooms, and monitored by cameras, which makes it feel safe. The hotel is also located in a quiet, forest-like area, which is nice. There are shops and a city center nearby. There is no restaurant in the hotel, but you can easily order food like pizza. We didn’t end up taking the train to Amsterdam because getting to the station requires a bus and the total cost for multiple people becomes quite expensive. Overall, for the price, it’s acceptable, but there is definitely room for improvement. I recomend"