Ratings based on 218 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
DUMP
Posted May 31, 2017From the outside it looks OK but its very deceiving the place is a dump. Noisy drunks all night making noise. No soap no shampoo use your towel over and over.. The sink in the bathroom had burn marks all over it and its a non smoking room. No floor mat outside the tub.....gross..... The only plus was the night attendant was very nice and helpful.But there is no front desk person after hours and on Sunday.
by A verified traveler
Intown siutes
Posted May 24, 2017Not bad but for the price. Parking was great. The front desk person was very helpful.
by A verified traveler from Washington, DC
You get what you pay for
Posted May 4, 2017
Pros: It's close to decent food spots and not too far from downtown Atlanta.
Cons: Everything. The hotel is long overdue for a renovation.
Decent location; close proximity to food spots; however does not make up for everything else. The rooms are in terrible condition and need to be renovated expeditiously. Furniture is worn; missing cabinet shelving and doors, beds are extremely squeaky and unforgiving. Very uncomfortable. Thin linings, cigarette burns in comforter and carpet. The rooms all smell like nicotine smoke, even the units clearly marked non-smoking. No amenities. I understand its a short/extended stay unit, but no iron and ironing board?
Recommended
for Everyoneby A verified traveler from o
It was nice and the neighborhood was nice!
Posted Apr 14, 2017The bed could've been softer and the bed sheet could've been longer!
by A verified traveler
Book after 7PM for same day, no checkin, no refund
Posted Feb 24, 2017
Pros: Plenty of open spaces in the parking lot (which should tell you something).
Cons: Customer service
They don't allow checkins after 7PM or refunds if you happen to arrive after.
Arrive at 7:05? They just keep your money.
Unfortunately, I booked on Expedia around 10 PM for the same night and missed the note that check in ends at 7 (I've never encountered this at a hotel). Expedia sent the booking confirmation and I drove out to the hotel. Of course, the office was closed, and no one answered the phone.
Though the policy seems strict, one would think it could be waived for people who arrive within minutes of the booking being *confirmed*.
The very act of booking after 7PM for the same day means you've thrown away your money with no recourse. Any "normal" business in this day and age would offer a refund for the mishap, especially considering they're providing you literally no service or product in return for your money.
Though I'd normally not leave a negative review against the hotel in this case, they've haven't returned any calls, Expedia confirmed the booking, and of course they weren't willing to refund the money. The booking should never have been confirmed if it could not be honored!
I would certainly never try to stay there again, nor would advise any one else.
by Jimmaline
Posted Feb 14, 2017 on Hotels
by A verified traveler
Posted Jan 22, 2017 on Hotels
I would stay there again but all rooms are smoking rooms. I am allergic to smoke so that was my only issue. I could not cancel my reservation because I had booked through this site.
by A verified traveler from Baltimore
Last resort
Posted Dec 3, 2016Room 238 heater broke, one burner was functional, water went from hot to cold, bathroom needs maintenance and esthetic repair. Suitable for single, homeless, no where else to go seekers...not worth the price to me. No staff after 7..good luck finding maintenance
Recommended
for Everyoneby A verified traveler from Smyrna, GA
Ok for the price
Posted Dec 1, 2016 on OrbitzNot bad for the price. Office personnel is only available from 11am to 7pm Monday thru Saturday tho so that kind of sucked but otherwise was ok for the price. There are tenants who live there so there are kids running around late at night and jumping around that kept me up half the night 2 nights in a row but stayed there a week and didn't have much other trouble or nuisance.
by A verified traveler
Posted Nov 26, 2016 on Hotels
Good for transition