“Quarto estava imundo! Banheiro usado com marcas, no banheiro tinha uns baldes para banho, estava todo sujo, jogo de cama sujo, ar condicionado nao funcionava… cheguei estava todo mundo dormindo no sofa da recepção… a noite toda houve uma gritaria no corredor… nao me senti seguro, alguns momentos fiquei com medo”
“I strongly advise caution before booking this hotel. During my family recent stay, cash was stolen from my room while they were out dining inside the hotel premises. We immediately reported the matter to the manager, but the response was extremely disappointing. Despite repeatedly asking, no clear explanation or resolution was provided, and they refused to share the CCTV footage that could have helped clarify what happened.
This is not just about the loss itself, but about the lack of……
“We paid at high price and I think the hotel is over pricing their room in the peak tourist season. All staff we met are very friendly, room is cleaned and we were upgraded to a two room suite with a private pool. Yet, the pool water was not clean and the room was old. Foods are generally good to be fair. We had chicken biriani and the chicken was not cooked, the chef came to apology and provide us a special ice cream with seasonal fruit. it was a good surprise to us.
There are so many stairs……