“We had to get five different key cards. The staff were super great with it but it was frustrating that our key cards constantly didn’t work and we had to get new ones. We were on the ground floor in an accessible room but the shower was literally pointed at the side wall. You couldn’t adjust it so you had to stand against the side wall to shower. Not sure how someone with accessibility needs would use that shower head as it was not easy to maneuver or get off the wall.”