9.2/10 Wonderful! (666 reviews)
We got updated from a standard hotel room to a one bedroom. That was awesome. Happy with the price we paid and the room we stayed in. They kept telling us there was a good bag awaiting us. On our last day we were in a hurry as we came to be with a family member in ill health and were rushing. We went by to drop off our towel card and pick up our goody bag. We weren’t given a goody bag, instead we were given the hard sell on coming back for 3 nights for a good deal to listen to a 90-minute presentation. We had no time to discuss, but were pushed to continue the conversation for several minutes before I had to apologize and just leave. I have no problem with a facility trying to sell a time share etc, but if you say I have a goody bag, then it should be given. And if I say I don’t have time to discuss, don’t push. We did not have any time to see the pool or anything while there as all our free time was spent with family. The place looked amazing. There’s a lot of construction coming into the complex, which wasn’t a big deal to us. Overall, would stay again. Just stop with the hard sell when someone isn’t available.
Reviewed on Oct 19, 2025