Southend-on-Sea Castle Hotels

"We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here."

"Great little spot for the Money. Clean, Warm and comfortable. Food in the Pub is good too."

"Nothing wrong with the hotel per say, the pre-requisite of checking in takes longer than it needs to be and the inital deposit for the room (incase you charge anything back to it) is not very forthwith considering its £100 which is on the costly side for a deposite. Im still waiting for it to be released back to me. A simple card check would have suffied. Unfortunately the spa facilities were closed during my stay."

"Staff vwry friendly and room very clean"

"Very clean & comfortable.Staff very friendly and helpful.Lovely breakfast "

"Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out."

"TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable. "

"Clean, tidy and on Colchester high street, so a perfect location. Breakfast was served in the hotel opposite, was great. "

"This was a quick stop over on a work trip. All I needed was a clean bed and bathroom and that’s what I got. Yes it’s dated and there’s no fanciness but you get what you pay for! Staff very polite and helpful. Big thanks!"