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Palace Suites Heritage Hotel

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Premium bedding, minibar, in-room safe, desk
Flat-screen TV
Premium bedding, minibar, in-room safe, desk
Flat-screen TV

Overview of Palace Suites Heritage Hotel

VIP Access

Palace Suites Heritage Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationSplit Riva3 min walk
  • Popular LocationDiocletian's Palace3 min walk
  • Popular LocationBacvice Beach15 min walk
  • AirportSplit (SPU)32 min drive

Choose dates to view prices

About this area

Split

Located in Split's Old Town Split neighborhood, Palace Suites Heritage Hotel is in the city center and near the beach. Split Marina and Port of Split are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Split Riva and Bacvice Beach. Natural History Museum and Croatian Maritime Museum are also worth visiting. Guests love the hotel's central location.
Popular Location

What's nearby

  • Game of Thrones Museum - 1 min walk
  • Fish Market - 1 min walk
  • Split Riva - 3 min walk
  • Diocletian's Palace - 3 min walk
  • Bacvice Beach - 15 min walk

Getting around

  • Split Station - 9 min walk
  • Split Airport (SPU) - 32 min drive

Restaurants

  • Brasserie 07 — 3 min walk
  • Bajamont — 4 min drive
  • Mazzgoon — 4 min drive
  • To Je Tako — 4 min drive
  • Apetit — 4 min drive

About this property

Palace Suites Heritage Hotel

Mediterranean Split hotel in Old Town Split, walk to Split Riva
Along with a restaurant, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 14 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include refrigerators and premium bedding.
Palace Suites Heritage Hotel offers 14 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10-20 for adults and EUR 5-10 for children
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.99 per person, per night for adults; EUR 0.99 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 for adults, EUR 5 and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Palace Suites Hotel Split
Palace Suites Split
Palace Suites
Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel
Palace Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel Split

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 123 out of 257 reviews
5 - Excellent 48%
Rating 4 - Good. 100 out of 257 reviews
4 - Good 39%
Rating 3 - Okay. 22 out of 257 reviews
3 - Okay 9%
Rating 2 - Poor. 5 out of 257 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 257 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large comfortable rooms. The breakfast was very nice and the service was good.The location was great, right in the center with lots of restaurants and access to all main streets. Keep in mind that there’s no direct access with cars since this is inside the old town, so you’ll have to walk through the town with your luggage when you arrive and depart. It’s a small price to pay for the great location though!
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Could not been better! Clean and quiet building. Great staff! Breakfast was good, but boring and repetitive. We were there for 6 nights so we were over it after a few days. Overall great hotel!
Stayed 6 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service
Amazing location, but a 3-3.5 star feel
The location of the hotel is unbeatable, right in the heart of Split and close to every attraction the city has the offer. However, my room definitely didn't feel like a 4 start hotel room. The room was impractical, being divided into a big hall with a sit down sofa not opening into another bed and a fridge. Not sure what was the purpose of that area other than to fill the space with something. next to it, a shower and bedroom with a closet that couldn't be open fully due to a desk situated next to it. The sofa, closet and desk felt very outdated and run down. The shower looked good other than a boiler tank clearly visible. Water pressure was fantastic! However, due to the fact the water pressure was insanely strong (best I've ever experienced) and boiler tank quite small, the hot water ran out quite quickly. I like taking long showers, and I was one person. I can't imagine what a couple would do in the same situation. Other than that, the toilet paper holder and shower head holder were loose, which enhanced the non-luxurious experience. Housekeeping was inconsistent. one day the room was set for 2 people (2 sets of towels), and then for 1 person, and then again 2 people. Breakfast was basic, but good. The surroundings can be very noisy, and even though the windows are double glazed, noise can still be heard from outside area. I was on the first floor and was quite annoyed. Overall, good hotel, friendly helpful staff. and for the rate I paid I can't complain.
Stayed 5 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020