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"The staff were very nice and helpful, giving us directions to places of interest. Although there was no kettle, they kindly provided a jug of hot water. The hotel was cozy and in a good location, with easy access to the train station and city centre. We stayed for one night only but had a pleasant stay."

"Absolutely lovely stay at Altstadthotel in Innsbruck. Probably one of the best hotels I've stayed at for customer service, the staff were absolutely fantastic and made the stay a joy. There was some street noise in night so I'd probably recommend a room towards the back of the hotel if you can but otherwise, I'm struggling to find fault with the rest of the hotel. Can't wait to visit again for longer."

"Great location. Friendly staff. Rooms good size, comfortable and clean. "

"Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view . "

"Fantastic stay again at the AC in Innsbruck. Great hotel whch is very well located for the Christmas markets we were visiting. Such friendly staff and really good rooms. Breakfast is very good and with an excellent team serving you. Looking forward to returning."

"Great location!!"

"Our second time staying and loved it as much as the first. The room was clean, spacious and beds very comfortable. Bathroom was very clean and staff were very friendly."

"Very helpful front desk staff, excellent location, modern room, "

"Our first stay at the Penz. Lovey, great service and can't beat the location. "