Ratings based on 623 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location

Posted May 24, 2017
Pros: location, cleanliness, comfort
Cons: better price
Location: we were there for a job
easy, comfortable, got help when we needed it for finding Charlie Rose on the tv.
4 out of 5
Recommended
for Everyone
by A verified traveler from Twin Falls

Nice hotel with beautiful view

Posted May 8, 2017
Pros: Fair price and includes breakfast
Cons: The hallways are a little confusing as it has a really interesting layout.
Location: It is located nearer the river and only about 6 blocks from town center.
Nice hotel, has an outdoor pool and hot tub, cookies when you check in, rooms are very nice and clean, terrific free breakfast
Comment from Hotel Management
May 11, 2017 by General Manager, Hotel Management
Thank You for reviewing the hotel, we appreciate your feedback, I agree the stairs make the building a little confusing, but hopefully you enjoyed your stay and will visit again when your in the Ketchum area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 2, 2017
Quiet, comfortable room, great breakfast, close to downtown Ketchum.
Comment from Hotel Management
May 2, 2017 by Brooklynne, Hotel Management
Thank you very much for your review of our hotel. Our entire staff strives to make our guests feel at home while staying with us. We are pleased to hear that our efforts were recognized and successful. We hope to see you again next time you book in beautiful Ketchum, Idaho. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy on off highway

Posted Apr 17, 2017
Everything about our stay was good. Excellent breakfast
Comment from Hotel Management
Apr 21, 2017 by Mary Pullin, Hotel Management
Thank you for taking the time to tell about your stay with us. We are happy you enjoyed your stay, and hope to see you again next time you visit beautiful Ketchum, Idaho
4 out of 5
Recommended
for Everyone
by A verified traveler

Sun Valley slopes

Posted Apr 11, 2017
Pros: Fresh baked cookies and friendly staff.
Location: great location for skiing and downtown Ketchum
Hotel staff was friendly and the room was clean and comfortable. Good location.
Comment from Hotel Management
Apr 13, 2017 by Brooklynne, Hotel Management
Thank you Diana, For the wonderful review of our hotel. We are pleased to see you enjoyed your stay with us. We hope you will come see us again next time you find yourself in the area! Thanks again Diana,
5 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Very nice accommodations!

Posted Apr 10, 2017
Pros: Very clean, comfortable bed.
Location: Close to ski area and restaurants,
The hotel staff was very friendly and the hotel was clean.
Comment from Hotel Management
Apr 17, 2017 by Brooklynne, Hotel Management
Hi there Joe, We are pleased to hear you enjoyed your stay with us. Our staff strives to ensure each and every guest feels welcomed when staying with us. We are happy to hear we were successful with you as well. We hope to see you next time you book in beautiful Ketchum, Idaho. Thanks again Joe
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Very nice hotel

Posted Apr 7, 2017
This hotel is very nice, clean, very friendly staff. Their coffee maker is amazing!!
Comment from Hotel Management
Apr 7, 2017 by Brooklynne, Hotel Management
Hi there Tonya, We are pleased to hear you enjoyed your stay with us. Our brand new coffee machine has been a huge success with our guests. It has spoiled us all so much, we fear coffee will never be the same. =) We appreciate your high remarks of our hotel, as our entire staff has worked endlessly to create a home away from home for our guests. We are happy to see our efforts were successful with you and your stay with us. We hope to see you again, next time you book in beautiful Ketchum, Idaho. Take care Tonya,
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Good Value Close to Skiing

Posted Mar 31, 2017
Pros: See above.
Cons: The coffee at the continental breakfast is very weak, watery, and lacks flavor.
Location: See above.
The hotel staff (check-in; front desk; housecleaning; continental staff) were all excellent--friendly, kind, helpful, great service. The hotel is ideally located very close to the River Run Ski Lodge. The hot tub is great after skiing. Very good value for Sun Valley accommodations. We plan to stay there again.
Comment from Hotel Management
Apr 1, 2017 by General Manager, Hotel Management
Thank you for the wonderful review, we appreciate your input as it helps us to improve and create a better guest experience for everyone. We will research a different coffee for the breakfast area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 27, 2017
Cons: Bed a little too soft
Room was nice, bed was a little soft, breakfast was very good. Staff extremely helpful! Paper thin walls, but all in all nice hotel.
Comment from Hotel Management
Mar 28, 2017 by Mary Pullin, Hotel Management
Thank you for staying with us! We are happy you enjoyed your stay with us. We hope you will stay again when staying in Ketchum area next. Thanks again,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice old school hotel in very good location

Posted Mar 20, 2017
Got early check in room ready early nice size very clean easy walk to River Lodge for skiing Or town only short distance away Hotel puts on above average breakfast and has great fireplace lounges and free latte machines in the lobby also bathrooms and rooms have. Even updated
Comment from Hotel Management
Mar 21, 2017 by Brooklynne, Hotel Management
Thank you very much for your kind review of our hotel. We have spent much time upgrading it to give our guests the best they can have without paying huge resort prices. We are pleased to hear we provided just that for you while you stayed with us. We hope to see you again next time you book in beautiful Ketchum, Idaho. Thanks again Bradley!