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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.6/5 Wonderful
95 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationJinji Lake6 min walk
Popular LocationGate to the East8 min walk
Popular LocationSuzhou Culture and Arts Center3 min drive
AirportWuxi (WUX-Shuofang)31 min drive

Choose dates to view prices

  • Deluxe Room (Crowne Plaza)

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room (Crowne Plaza)
  • Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking
  • Club Room (Crowne Plaza)

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room (Crowne Plaza)
  • Room, View (Crowne Plaza Special View)

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, View (Crowne Plaza Special View)
  • Superior Suite (Crowne Plaza)

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite (Crowne Plaza)
  • Premier Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, Non Smoking, Lake View
  • Premier Room, 2 Twin Beds, Non Smoking, Lake View

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremier Room, 2 Twin Beds, Non Smoking, Lake View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Suzhou's Wuzhong neighborhood, Crowne Plaza Suzhou is in the city center and on a lake. In City Shopping Mall and Suzhou Pingjiang Wanda Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Humble Administrator's Garden. Ferris Wheel Paradise and Jingsi Garden are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours.

Visit our Suzhou travel guide
Map
Popular Location

What's nearby

  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • Suzhou Culture and Arts Center - 3 min drive
  • Suzhou International Expo Center - 9 min drive
  • Yuanrong Times Square - 9 min drive

Getting around

  • Suzhou Railway Station - 16 min drive
  • Pudong Intl. Airport (PVG) - 84 min drive

Restaurants

  • Sun Seeker — 1 min walk
  • Abalone Prince — 1 min walk

About this property

Crowne Plaza Suzhou

Luxury Suzhou hotel in Wuzhong, walk to Jinji Lake
This hotel features 5 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Additionally, an indoor pool, a nightclub, and a health club are onsite. All 344 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.
Crowne Plaza Suzhou offers 344 accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 170 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference center (22012 square feet of space)

Outdoors

  • Garden
  • Marina onsite
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 170 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel
Crowne Plaza Suzhou Hotel
Crowne Plaza Suzhou Suzhou
Crowne Plaza Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Suzhou and receive a full refund?
Yes, Crowne Plaza Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Suzhou?
As of Jul 16, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou on Jul 23, 2020 start from $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 2 PM–midnight.
What time is check-out at Crowne Plaza Suzhou?
Check-out is at noon.
Where is this hotel located?
Located in Wuzhong, this luxury hotel is within 1 mi (2 km) of Gate to the East and Jinji Lake. In City Shopping Mall and Suzhou Culture and Arts Center are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Crowne Plaza Suzhou

4.6
Wonderful
5 - Excellent
67
4 - Good
21
3 - Okay
7
2 - Mediocre
0
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except there is no coffee maker in the room.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars

Fantastic

Stayed 2 nights in Dec 2019

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment of the room I get.

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel, good for a weekend stay.

Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing!!

I've got an upgrade for an outstanding room. I've loved this hotel!!

Stayed 1 night in Jan 2019