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Overview of Oakwood Hotel & Residence Suzhou

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Featured Image
42-inch flat-screen TV with cable channels
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Oakwood Hotel & Residence Suzhou

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDushu Lake3 min walk
    Popular LocationJinji Lake12 min drive
    Popular LocationFerris Wheel Paradise17 min drive
    AirportWuxi (WUX-Shuofang)40 min drive

Choose dates to view prices

Junior Apartment, Partial Lake View

3.8/5 guest room rating
  • 560 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Premier Apartment, 3 Bedrooms, Partial Lake View

5/5 guest room rating
  • 1647 sq ft
  • Partial lake view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed OR 1 Twin Sofa Bed

Luxury Room, Partial Lake View

5/5 guest room rating
  • 484 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Luxury Apartment, 2 Bedrooms, Partial Lake View

5/5 guest room rating
  • 1162 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Basic Room, 1 Queen Bed

5/5 guest room rating
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Apartment, 1 Bedroom, Partial Lake View

5/5 guest room rating
  • 818 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

About this area

Suzhou

Located in Wuzhong neighborhood, Oakwood Hotel & Residence Suzhou is connected to the convention center. Precious Belt Bridge and Gate to the East are local landmarks, and the area's natural beauty can be seen at Jinji Lake and Dushu Lake. Traveling with kids? Consider Ferris Wheel Paradise and Couple's Retreat Garden. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Dushu Lake - 3 min walk
  • Precious Belt Bridge - 10 min drive
  • Jinji Lake - 12 min drive
  • Ferris Wheel Paradise - 17 min drive
  • Yuanrong Times Square - 20 min drive

Getting around

  • Suzhou Railway Station - 32 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • Dushu Spring — 1 min walk
  • InterContinental Suzhou — 7 min drive
  • Rendezvous Restaurant & Lounge — 8 min drive
  • Zapata's — 9 min drive
  • Meister Bräu Biergarten - brew house and restaurant — 9 min drive

About this property

Oakwood Hotel & Residence Suzhou

Luxury hotel connected to the convention center in Suzhou with free parking
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a complimentary children's club are onsite. All 250 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 98.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 98.00 per person (approximately)
  • Rollaway bed fee: CNY 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 38 out of 68 reviews
5 - Excellent 56%
Rating 4 - Good. 23 out of 68 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 68 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 68 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 68 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.1/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lake view
Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial/tech/education area
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019