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Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

3 indoor pools, 3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Restaurant
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • On private beach
  • Breakfast available
  • Room service

Room options

Check availability for these dates

Tonight

Jul 2 - Jul 3
Check availability for tonight Jul 2 - Jul 3

Tomorrow

Jul 3 - Jul 4
Check availability for tomorrow Jul 3 - Jul 4
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking, Sea View

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 667 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 667 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Pool View

1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Sea View

Suite, 2 Bedrooms, Sea View | 1 bedroom, free minibar, in-room safe, desk

Suite, 2 Bedrooms, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, free minibar, in-room safe, desk

Premium Room, Multiple Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

View from room

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
LCD TV
  • 549 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking, Pool View

1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
LCD TV
  • 549 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, free minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
100 Dead Sea Road, Sweimeh, 18186

What's nearby

  • King Hussein Bin Talal Convention Center - 14 min walk - 0.8 miles
  • Amman Beach - 4 min drive - 1.7 miles
  • Dead Sea Panoramic Complex - 18 min drive - 10.0 miles
  • Mount Nebo - 32 min drive - 20.6 miles
  • Kalia Beach - 51 min drive - 34.0 miles

Getting around

  • Queen Alia Intl. Airport (AMM) - 82 min drive

Restaurants

  • ‪Kish Bar - ‬7 min walk
  • ‪Al Saraya - ‬7 min walk
  • ‪Ocean Dead Sea - ‬16 min walk
  • ‪Buffalo Wings & Rings - ‬17 min walk
  • ‪Crystal Restaurant - ‬1 min walk

About this property

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

Luxury eco-certified hotel
Take advantage of a poolside bar, a terrace, and designer stores on site at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG. With amenities like a private beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a body wrap, a massage, or reflexology at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and 3 indoor pools, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and extended parking
  • Beach towels, a ballroom, and tour/ticket assistance
Room features
All 420 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 26-inch LCD TVs with cable channels
  • Balconies or patios, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Russian, Spanish

Similar properties

2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas, sun loungers

Hilton Dead Sea Resort & Spa

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 744 reviews
$120 nightly
The price is $135
Jul 5 - Jul 6
Total includes taxes and fees
Hilton Dead Sea Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 7 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JOD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dead Sea Jordan
Crowne Plaza Dead Sea Resort
Crowne Plaza Dead Sea Resort Jordan
Crowne Plaza Jordan Dead Sea
Crowne Plaza Jordan Dead Sea Resort
Crowne Plaza Resort Dead Sea Jordan
Dead Sea Resort
Jordan Dead Sea Resort
Resort Dead Sea
Resort Dead Sea Jordan
Crowne Plaza Jordan Dead Sea Resort Sweimeh
Crowne Plaza Jordan Dead Sea Sweimeh
Crowne Plaza Jordan Dead Sea Resort Spa
Crowne Plaza Jordan ad Sea Sw

Frequently asked questions

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG have a pool?

Yes, this property has 3 Indoor pools, 3 outdoor pools, and a children's pool. Pool access is from 8:00 AM–5:00 PM.

How much does it cost to stay at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG on Jul 7, 2025 start from $138.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Jordan Dead Sea Resort & Spa by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Check-out is at noon.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Jordan Dead Sea Resort & Spa by IHG located?

Nestled on the beach, this Sweimeh hotel is within a 15-minute walk of Amman Beach and King Hussein Bin Talal Convention Center. Dead Sea Panoramic Complex is 10.4 mi (16.7 km) away.

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 432 reviews
Rating 8 - Good. 126 out of 432 reviews
Rating 6 - Okay. 70 out of 432 reviews
Rating 4 - Poor. 31 out of 432 reviews
Rating 2 - Terrible. 38 out of 432 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had a wonderful stay at the hotel, and I want to especially highlight the exceptional service provided by the cleaning staff. Hussain and Samir were absolutely amazing—every day they went above and beyond to make sure our room was spotless and fully stocked with everything we needed. Their friendliness and attention to detail made our stay even more comfortable. Thank you both for your hard work and kindness!
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Everyone is very helpful and kind. Couldn’t have been better.
Stayed 1 night in Mar 2025

8/10 Good

AMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa. Great vew to dead sea
Stayed 1 night in Dec 2024

6/10 Okay

Marika

I've always stayed at this property, booking it with different channels multiple times. This time was the worst, checked in and the room was not clean, pillow case were dirty, bathtub had hair in it, a plastic bag was in the cupboard from the previous guest. Breakfast in the morning was horrible, I asked or coffee three times and the fourth time I walked up to the employee and asked for one, he ignored me and started laughing with his colleague. They thought I did not understand Arabic but in reality I understood all the degrading comments they were making about me and my group of travelers. I told all of this to Mr. Yasser, and he did his best to resolve it but even after such a horrible experience, there wasn't much he could do.
Stayed 1 night in Jun 2025

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had good access to the beach. I also felt very safe
Stayed 1 night in Sep 2024

2/10 Terrible

Vipul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach unusable due to construction
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect access to the desd sea!
Stayed 1 night in May 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were incredible.
Stayed 1 night in Feb 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great healing Dead Sea mud at beach. Infinity pool was beautiful.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in the Dead Sea and our experience was enhanced by the beauty if the resort, it’s amenities, and staff attentiveness.
Stayed 3 nights in Aug 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to the Dead Sea. The wait staff at the pool and dining area were top notch and working their butts off, but they were obviously understaffed. The rooms were a little outdated but clean. The restaurants were good, but again understaffed as we had to wait for two servers to take care of the entire dining room. Great spot for families, but it didn’t have all the luxuries that I expect from a 5 star hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Mohammad

Liked: Staff & service
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, kind, friendly staff made us feel welcome

Staff at front desk and concierge were friendly and helpful. Restaurant staff was friendly and the service was good the food was excellent but young chef could not fry two sunny side up soft yolk eggs twice as requested and could not make or understand poached eggs Room was immaculate with all amenities except hairdryer. Cleaning staff left a beautiful towel and hibiscus flower decoration on the bed which was very kind Lifeguard and assistant at the Dead Sea were excellent and very friendly. Efficient and well trained to apply mud to all guests that wanted it plus a sea salt scrub after as well. Both gentlemen were professional and knowledgeable. Thank them both so much Dinner was quite expensive for a buffet but very good. 28 JD each seems high As we had a really early flight, had to check out well before our included breakfast but front desk kindly arranged a lunchbox for us and coffee to go. Thank you kindly. General Manager of the hotel kindly gifted us some sweets which was very thoughtful. We will come back but maybe consider to dine out next time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great food !! Super helpful & Friendly staff ! Easy parking!! Big shout out to the worker at the Dead Sea - he was super helpful with my child to no be afraid of the water! Thank you so much 😊
Stayed 1 night in Dec 2023

8/10 Good

Jhonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Staff & service, amenities
Beautiful resort and private access to the Dead Sea was a huge plus! Only thing that lacked was the bugs in the room… huge disappointment.
Stayed 2 nights in May 2023

10/10 Excellent

Ismaeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but they treat tourists better than the Jordanian people which is sad because we pay the same
Stayed 1 night in Apr 2023

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
Pool: I like the very big pool, but what I don't like is the opening and closing times, in the morning it opened at 8:30AM I would like to swim the sun raising (6AM) and also the closing it closes at 6PM , I would like to swim until 7:30 PM. Food: no comment here food was great . Staff: I like the the staff they are very polite. Room: I like the room in general except the monitors inside of it very old device, you can not connect to Internet through it to watch movies, series...etc
Stayed 1 night in Sep 2024

10/10 Excellent

Jesseca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Thank you Tariq, Michelle, and Abdul for being excellent resources!

4/10 Poor

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in May 2024

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
It would prefer to get the coffee at breakfast by my own. This would be faster.
Stayed 3 nights in Nov 2023

6/10 Okay

Carolina

Liked: Room comfort

Very good but

The room is comfortable and the hotel has q lot os infra estruture. The breakfast is very full of people. I was worried because of covid. I needed the doctor service and the hotel was very effective on providing that.
Stayed 2 nights in Jul 2022

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. The rooms are very nicely appointed. The property is well maintained and the pools are terrific. The bar staff at the lobby bar were very nice and helpful. The biggest challenge is the dining at the hotel. The Lebanese food was not good and I do like Lebanese food. Plus the service was tragic. Ambrosia for breakfast was adequate, but no more than that.
Stayed 2 nights in Sep 2022