See all properties
Save

Choose dates to view prices

Refugio Amazonas

Photo gallery for Refugio Amazonas

Front of property - evening/night
Traditional Villa, 1 Bedroom, Garden View | In-room dining
Front of property - evening/night
Amazon Suite | Premium bedding, in-room safe, desk, wheelchair access
Breakfast area

Overview of Refugio Amazonas

Refugio Amazonas

3.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Restaurant
  • Business services
  • Bar
  • Laundry
Map
Rio Tambopata, Tambopata, Madre de Dios

Explore the area

    Room options

    About this area

    Tambopata

    Located in Tambopata, Refugio Amazonas is in a rural area and on the riverwalk. The area's natural beauty can be seen at Tambopata National Reserve and Lac Sachavacayoc.
    Visit our Tambopata travel guideOpens in a new window
    View more Inns in TambopataOpens in a new window
    Map

    About this property

    Refugio Amazonas

    3-star family-friendly inn in a rural location
    Take advantage of free breakfast, a free roundtrip airport shuttle, and a terrace at Refugio Amazonas. Active travelers can enjoy amenities like ecotours and hiking/biking at this inn. Treat yourself to spa services, such as a body treatment, a sports massage, or a facial. Enjoy onsite activities like boat tours and kayaking. Guests can also expect to find a garden, a playground and dry cleaning/laundry services.
    You'll also find perks like:
    • Bike rentals, express check-out, and a porter/bellhop
    • Motorized watercraft on site, tour/ticket assistance, and a gift shop
    • Concierge services, a TV in the lobby, and luggage storage
    • Guest reviews give good marks for the helpful staff
    Room features
    All 32 rooms offer comforts such as premium bedding, in addition to amenities like safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
    Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and showers
    • Balconies, daily housekeeping, and desks

    Languages

    English, French, German, Italian, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
    Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-in and check-out
    Cashless transactions are available for all charges at the property
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    This information is provided by our partners.

    Property amenities

    Parking and transportation

    • Free roundtrip airport shuttle at scheduled times
    • Wheelchair-accessible parking available

    Food and drink

    • A bar/lounge
    • A restaurant
    • Coffee and tea in common areas
    • Snack bar/deli

    Things to do

    • Bicycle rentals
    • Boat tours
    • Ecotours
    • Free children's club
    • Hiking/biking trails
    • Kayaking
    • Mountain biking
    • Personal motorized watercraft
    • Playground
    • TV in common areas

    Family friendly

    • Free children's club
    • Laundry facilities
    • Playground
    • Snack bar/deli
    • Supervised activities for children (surcharge)

    Conveniences

    • 24-hour front desk
    • Gift shop/newsstand
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning/laundry service
    • Multilingual staff
    • Porter/bellhop
    • Tour and ticket assistance

    Business services

    • Meeting room

    Outdoors

    • Garden
    • In a national park
    • On the riverwalk
    • Terrace

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Deep-tissue massages
    • Facials
    • Hot stone massages
    • Sports massages
    • Thai massages

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Premium bedding

    Bathroom

    • Designer toiletries
    • Private bathroom
    • Shower only

    Outdoor space

    • Balcony

    More

    • Access via exterior corridors
    • Desk
    • Safe

    Similar properties

    Policies

    Check-in

    Check-in from 10 AM - 1:30 PM

    Check-out

    Check-out before 7:30 AM
    Express check-out available

    Special check-in instructions

    This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Front desk staff will greet guests on arrival
    This property doesn't offer after-hours check-in

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    We have included all charges provided to us by the property.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards
    Noise-free guestrooms cannot be guaranteed

    We should mention

    Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
    Only registered guests are allowed in the guestrooms
    No pets and no service animals are allowed at this property

    Property is also known as

    Refugio Amazonas
    Refugio Amazonas Inn
    Refugio Amazonas Inn Tambopata
    Refugio Amazonas Tambopata
    Refugio Amazonas Hotel Puerto Maldonado
    Refugio Amazonas Inn
    Refugio Amazonas Tambopata
    Refugio Amazonas Inn Tambopata

    Frequently asked questions

    Is Refugio Amazonas pet-friendly?

    No, pets are not allowed at this property.

    How much does it cost to stay at Refugio Amazonas?

    As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Refugio Amazonas on Jul 1, 2023 start from $957.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    What time is check-in at Refugio Amazonas?

    Check-in is from 10 AM - 1:30 PM. After-hours check-in is not available.

    What time is check-out at Refugio Amazonas?

    Check-out is at 7:30 AM.

    Does Refugio Amazonas provide a shuttle to the airport?

    Yes, there's a free airport shuttle that runs at scheduled times.

    Where is Refugio Amazonas located?

    Located on the riverwalk, this family-friendly inn is 0.1 mi (0.1 km) from Tambopata National Reserve.

    Refugio Amazonas Reviews

    Refugio Amazonas Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 15 out of 23 reviews" "
    " "10 - Excellent 65%
    Rating 8 - Good. 5 out of 23 reviews" "
    " "8 - Good 22%
    Rating 6 - Okay. 0 out of 23 reviews" "
    " "6 - Okay 0%
    Rating 4 - Poor. 1 out of 23 reviews" "
    " "4 - Poor 4%
    Rating 2 - Terrible. 2 out of 23 reviews" "
    " "2 - Terrible 9%

    8.6/10

    Cleanliness

    8.7/10

    Staff & service

    6.0/10

    Amenities

    8.4/10

    Property conditions & facilities

    10.0/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Yadira

    Traveled with partner
    Liked: Cleanliness, staff & service, property conditions & facilities
    Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning.
    Stayed 2 nights in Apr 2022

    8/10 Good

    Sherry, California

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h
    Stayed 3 nights in Jun 2018

    8/10 Good

    Jane

    Liked: Cleanliness, staff & service, property conditions & facilities
    Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).
    Stayed 3 nights in Jul 2017

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Once in a lifetime experience
    Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it
    Stayed 3 nights in Jul 2017

    10/10 Excellent

    Stuart

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Unforgettable!
    Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.

    4/10 Poor

    Igor, New York

    Liked: Cleanliness
    Disliked: Staff & service, property conditions & facilities, room comfort
    Overpriced for what it is, no privacy!!
    We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    refugio Amazonas
    For a jungle resort this is done up nicely. The atmosphere was awesome and we got a good jungle feel. We were pleasantly surprised that were not as many mosquitos as we had anticipated but we also wore good bug dope. Staff were all friendly and accommodating and the activities suited the surroundings. This is the jungle.

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing guides, unforgettable experience!
    The Refugio Amazonas is truly unforgettable. The experience of living in the jungle, and being in the presence of natural beauty, and learning so much about the rainforest environment from the knowledgeable guides is very unique and enriching. Be prepared for true wilderness - heat, rain, bugs, critters, mud - and enjoy it.
    Walkway to room
    Canopy Tower
    Hammock in room with open air rainforest wall
    View of room

    8/10 Good

    Cliff, Vernon, BC

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Looking for an adventure?
    If you are wanting privacy this isn't the place! But Wow what an amazing experience! It's pretty much like sleeping under the stars! The whole experience from the daily treks, to the food, to the sleeping conditions was truly a great way to experience the jungle for the first time.

    General hotel information

    Highly Rated Amenities
    		Room & Property Cleanliness
    Star Rating
    		3
    Address
    		Rio Tambopata, Tambopata, Madre de Dios
    Location
    		Tambopata