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Overview of Refugio Amazonas

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Guest reviews

4.3 / 5Excellent
22 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Airport Shuttle
  • Spa

Map

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Tambopata Traditional Twin Room

    Tambopata Traditional Twin Room

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Rainforest Comfort Twin Room

    Rainforest Comfort Twin Room

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Amazon Suite

    Amazon Suite

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Traditional Villa, 1 Bedroom, Garden View

    Traditional Villa, 1 Bedroom, Garden View

    Room amenities

    • 1162 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Tambopata

Located in Tambopata, Refugio Amazonas is in a rural location and on the riverwalk. Local points of interest include Tambopata National Reserve.

Visit our Tambopata travel guide

About this property

Refugio Amazonas

Family-friendly inn with free breakfast and free airport shuttle
This inn features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area, and massage/treatment rooms. All 32 rooms provide free WiFi, balconies, and premium bedding. Safes, showers, and desks are among the other amenities that guests will find.
Refugio Amazonas offers 32 accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Rooms open to balconies. Beds feature premium bedding. This Tambopata inn provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free roundtrip airport shuttle
Airport shuttle at scheduled times

Food and drink

Free buffet breakfast available daily
1 restaurant
1 bar
Coffee/tea in common area(s)

Things to do

Bicycle rentals
Boat tours
Ecotours
Hiking/biking trails
Kayaking
Motorized watercraft
Mountain biking
Playground
Spa services

Family friendly

Dry cleaning service
Free children's club
Laundry facilities
Playground
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
German
Spanish

Business services

1 meeting room

Outdoors

Garden
Terrace

Spa

2 treatment rooms
Aromatherapy
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Thai
Massage/treatment rooms

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Premium bedding

Bathroom

Designer toiletries
Shower

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Safe

Policies

Check-in

Check-in between 10 AM - 1:30 PM

Check-out

Check-out before 7:30 AM
Express check-out

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • Airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Refugio Amazonas
  • Refugio Amazonas Inn
  • Refugio Amazonas Inn Tambopata
  • Refugio Amazonas Tambopata
  • Refugio Amazonas Hotel Puerto Maldonado
  • Refugio Amazonas Inn
  • Refugio Amazonas Tambopata
  • Refugio Amazonas Inn Tambopata
All reviews

Frequently asked questions

Guest reviews

4.3

Excellent

5 - Excellent
14
4 - Good
5
3 - Okay
0
2 - Mediocre
1
1 - Poor
2
4.3
Cleanliness
4.3
Service and Staff
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h

Stayed 3 nights in Jun 2018

4/5 Good

Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).

Cons: Horrible wifi, outrageous bar prices. Carlos the manager lied to us several times.

Stayed 3 nights in Jul 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once in a lifetime experience

Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it

Stayed 3 nights in Jul 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable!

Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.

2/5

Overpriced for what it is, no privacy!!

We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.

Pros: The guide was great, very knowledgeable. Farm visit was entertaining. Wildlife very sparse compared to Iquitos.

Cons: Price point inappropriate for the experience we had. Ether up your game, or start charging appropriately.