Ratings based on 5 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Cabanas near ruins and cenotes

Posted Aug 21, 2016
Pros: The staff were helpful. They called a taxi for us when we couldn't find one in town.
Cons: The rooms could be cleaned one more time prior to arrival. Also, the mosquito net at the tops of the huts were ripped.
Location: Biking or driving distance there are the Ek Balam ruins and Cenotes.
Overall, it was alright. Let me first clarify, I like roughing it a little bit. I was slightly disappointed that before arrival, no attempt to sweep bugs off the floor or remove them from the bed or mosquito net had been made. We stayed despite this. That being said, two backpackers checked in next door and immediately demanded a refund and left because their room was "bad" (in their words) - no idea what it looked like relative to ours. Anyways, it is the only place I've ever been where I slept on top of the bed. The villagers were nice. We had the problem that we spoke very broken Spanish. I do not recommend staying here if you do not speak Spanish well. No food was available at our hotel. We went to the hotel with the Italian restaurant for dinner - no one else was there. Also, slightly misleading posts about distance to the ruins. We rented bikes from the hotel. Very old, uncomfortable bikes for 100 pesos for two. It was a 10-15 minute bike ride to the site. Not a 5 minute walk as others have suggested. It was an experience. I'm glad we did it. Though I'm not sure I will personally do it again.
5 out of 5
for Everyone
by A verified traveler from Grand Lake, Colorado, US

My Heaven

Posted Apr 13, 2016
The best time of our 11 day Yucatan vacation. The pictures do not do this place justice. It is beautiful jungle setting with parrots and stars. Friendly mayan staff who obviously care about their environment and stewards of their land. The day at the cenote was surreal. I'll be back to Ek Balam village. Wish I could stay forever.
3 out of 5
for Other
by A verified traveler from Cambridge, MA

Not as Advertised but Worth the Stay

Posted Jan 1, 2015
Pros: Nice grounds. Good location. Really liked being close to/part of the pueblo Ek Balam where we could interact with the local Mayan population.
Cons: No English speaking staff. Not saying they need them or should have them (I am a visitor after all). It would just be nice to know in advance.
Location: Great location for exploring Ek Balam ruins, interacting locals, going to Valladolid, Rio Lagartos, and Tizimin. Eat in Temozon or at Genesis Resort.
While I would recommend Cabanas Ek Balam, it isn't what it seems from the ads. Our biggest problem was checking in. No English speaking staff and no record of our reservation (despite several e-mails to a staff member located somewhere else). They did get us checked into a cabana. Grounds are very nice. It is obvious they are trying to upgrade the facilities. But . . . there are almost none of the things in the listing: memory foam mattresses, rainfall shower heads, etc. No hot water in our unit. We enjoyed our stay and found it to be a very convenient base.
4 out of 5
for Other
by A verified traveler

delightful experience

Posted Dec 2, 2012
Pros: the setting and the people we met; very nice birding, too
Cons: missing dinner; icy shower
Location: 2 km from the Ek Balam ruins. Easily reachable by car, but badly signed.
Fascinating eco-hotel run by the ejido of Ek Balam. Everyone very friendly. Cold water shower fine. The ejido is quite isolated, and we had been told a dinner was forthcoming, we discovered only mid evening that no food was available. The village's one restaurant was closed. Fortunately we carry a couple of days supplies. Evidently the hens laid eggs overnight, and breakfast was lovely. Nice hiking around the ejido.
5 out of 5
for Everyone
by FLA

Un refugio en la selva

Posted Dec 29, 2012
Un "hotel" en la selva, muy cerca de Ek Balam y su hermoso cenote. Todo esta bien organizado, las habitaciones son casitas mayas con todos los servicios, la cena y el desayuno son muy buenos. Recomendable para familias, un pco facil pára "aventureros" pero tiene un espacio para acampar si sde requiere un lugar mas estoico.