Posted Mar 12, 2016
Beds awful, rooms dated and need refurb, staff unhelpful, most people disappointed, in today's world wifi should be available more widely instead of just reception area. To find anything open after nine o'clock meant a cab ride, this resort only suits old people as no ,night life, whatsoever. very disappointed. Why did we fly into south Tenerife when hotel in north. It just meant more transfer time when we could have flown into north Tenerife. Also no reception in bonanza hotel which when people arrive it's very confusing. Only good thing was size of room, it was enormous. I paid for wifi in room but was very erratic so did not bother. Bars were not open when they should have been so why have a list of facilities?.....