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Ibis Tijuana Zona Rio

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In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Ibis Tijuana Zona Rio

UNESCO Sustainable Travel Pledge

Ibis Tijuana Zona Rio

3 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Blvd Gral Rodolfo Sanchez Tab, 9170 Zona Urbana Rio, Tijuana, BC, 22010

Explore the area

  • Popular LocationHidalgo Market6 min walk
  • Popular LocationCentro Cultural Tijuana9 min walk
  • Popular LocationPlaza Rio Commercial Center12 min walk
  • AirportTijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)7 min drive

Choose dates to view prices

About this area

Tijuana

Located in Tijuana, Ibis Tijuana Zona Rio is in the business district and near the airport. Travelers eager for a bit of culture can stop by Centro Cultural Tijuana, while those who have shopping on the agenda may want to visit Plaza Rio Commercial Center and Las Americas Premium Outlets. Tijuana Wax Museum and Tijuana Brewery are also worth visiting.
Visit our Tijuana travel guideOpens in a new window
Map

What's nearby

  • Hidalgo Market - 6 min walk
  • Centro Cultural Tijuana - 9 min walk
  • Fronton Jai Alai Palace - 11 min walk
  • Plaza Rio Commercial Center - 12 min walk
  • Tijuana City Hall - 15 min walk

Getting around

  • San Ysidro Transit Center Station - 4 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 7 min drive

Restaurants

  • Ibis Kitchen — 1 min walk
  • La Esquinita Cocina Mexicana — 4 min walk
  • Cuatro Etnias — 5 min walk
  • Cenaduría la 11 — 7 min walk
  • Sótano Suizo — 8 min walk

About this property

Ibis Tijuana Zona Rio

Eco-friendly Tijuana hotel in Zona Rio, near Centro Cultural Tijuana
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. All rooms are soundproofed and offer free WiFi and free bottled water. Guests will also find flat-screen TVs, hair dryers, and safes.
Ibis Tijuana Zona Rio offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 149 for adults and MXN 75 for children
  • 1 restaurant
  • 1 bar/lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Similar properties

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Zona Rio
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Guest rating 3.5+
Guest rating 3.5+
3 star
3 star
Washer and dryer
Washer and dryer
Parking included
Parking included
Hotel
Hotel
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400.00 per pet, per night, plus a deposit of MXN 1000 per stay
Dogs welcome
1 per room (up to 33 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 149 for adults and MXN 75 for children (approximately)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 400.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

ibis Tijuana Opening January 2019 Hotel
ibis Opening January 2019 Hotel
ibis Tijuana Opening January 2019
ibis Opening January 2019
ibis Tijuana Opening June 2019 Hotel
ibis Opening June 2019 Hotel
ibis Tijuana Opening June 2019
ibis Opening June 2019
Hotel ibis Tijuana (Opening June 2019) Tijuana
Tijuana ibis Tijuana (Opening June 2019) Hotel
Hotel ibis Tijuana (Opening June 2019)
ibis Tijuana (Opening June 2019) Tijuana
ibis Tijuana (Opening January 2019)
Ibis Tijuana Opening June 2019
Ibis Tijuana Zona Rio Hotel
Ibis Tijuana Zona Rio Tijuana
Ibis Tijuana Zona Rio Hotel Tijuana

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 358 out of 809 reviews
5 - Excellent 44%
Rating 4 - Good. 191 out of 809 reviews
4 - Good 24%
Rating 3 - Okay. 108 out of 809 reviews
3 - Okay 13%
Rating 2 - Poor. 72 out of 809 reviews
2 - Poor 9%
Rating 1 - Terrible. 80 out of 809 reviews
1 - Terrible 10%

4.2/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, great location. Not so good stuff-- would have liked more than 2 pillows, hand towels, and normal soap/shampoo --vs. dispensers
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and excellent customer service. The only complaint I have is that Expedia doesn’t have accurate descriptor the room on there website. They show same size room for a one bed and a two bed room. The one bed room was clearly significant smaller in size.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and very helpful. I will definitely come back and recommend it to family and friends.
Stayed 1 night in Nov 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They gave me a handicap room Which I never requested and it smelled dirty
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very small spacing you nearly run into the wall coming out of the elevator wall paper hanging off wall in hallways got into room also very small with multiple molded patches on walls clearly water damage in room And restroom would not stay here again
Stayed 1 night in Nov 2021